This week's release focuses on platform fixes. Please see below to view all implemented updates 👇  

feature

• BB-1437 - Stop 'Â' symbol appearing in GL Code Report when exported to CSV
• BB-2561 - Waiver export formatting fix
• BB-2803 - Error message improvements for adding duplicate customers
• BB-2862 - Ability to publish add ons with limited availability
• BB-3104 - Fix for product duplication when adding items to a booking
• BB-3139 - Remove time from DOB in waiver export
• BB-3144 - Fix for pressing enter to save gift card
• BB-3170 - Discount code start day restriction amendments
• BB-3226 - Ability to automatically check in itemised tickets reinstated
• BB-3230 - Itemized discount code fix
• BB-3263 - Error message improvement for creating booking without company contact
• BB-3266 - Update to stop payment conflict with Adyen in the Venue Manager
• BB-3275 - Fix for receipts not printing
• BB-3321 - Updates to recurring passes not following exclusion period
• BB-3371 - Product variation image to specify POS only
• BB-3389 - Removal of new task functionality in activity stream
• BB-3395 - Fix for override sales period in the online checkout
• BB-3406 - Fix for stock import 0% deposit setting
• BB-3408 - Worldpay Storecard improvements
• BB-3431 - Updates to packages containing session passes
• BB-3036 - Passcode & manager code updates in playground
• BB-3372 - Improvements to filtering functionality in the "Postcode, Country and Check in" Report
• VM-7669 - Discount codes generating for individual tickets
• BB-3380 - Updates to POS activity to include manager code receipt reprints

Just in time for the Christmas rush...we have improved our gift card functionality and implemented some refinements to ROLLER Connect. Have a read of our updates below  👇

feature

• Gift Card UI & checkout improvements - we have updated the Gift Card Grid, Gift Card Details page, Checkout and included the ability to process bulk gift cards from the Venue Manager using one postage fee. Click here to read our updated Gift Card section in the Knowledge Base How do I activate this? This will be automatically updated for all clients using the gift cards module.
• ROLLER Connect refinements - improved messaging around warnings, notifications & updates, as well as multiple other UX improvements. How do I activate this? No action is required.

update

• BB-3348 - 'Vantiv Gift Card' wording adjusted to 'Worldpay Storecard'
• BB-3380 - Fix implemented so that manager code is required when reprinting receipts through POS activity
• BB-3407 - Ability to process multiple Worldpay Storecards at once
• BB-3408 - Worldpay Storecard payment approval upgrades

We're excited to announce not one but TWO new exciting features we're adding to the ROLLER platform with this release...the Booking Calendar and Packages! Watch the video below for a quick glance of both features 👇

• Bookings Calendar - Our new booking overview tool will make managing an entire month worth of bookings easier than ever! The monthly calendar view will allow you to add new bookings, navigate and find existing bookings and see availabilities at a glance. Using our Booking Calendar, you can filter bookings by product categories or pass type. Read this article for more information. This feature is now live in your account and available to everyone :)

                                 

• Packages - Help generate more revenue by creating a combination of products to sell to your customers as packages. Read this article for more information. How do I activate this? Please visit https://www.rollerdigital.com/Business/App/#/features/features-packages

feature

• Ability to add manager’s code override re-printing receipts - Make it mandatory to have a manager code prompt when staff try to reprint a receipt or ticket that’s already been issued. Please read our ‘article’. How do I activate this? Please log a ‘support request’
• Set sales start date for sessions - This functionality allows scheduling when a sessions product is on sale to be in line with marketing campaigns or special offers, Please read our updated ‘article’ - How do I activate this? This is available for all sessions clients, you may need to refresh your browser

update

• BB-2745 - POS Device fix implement for adding new devices
• BB-2929 - Venue booking ID fix
• BB-3141 - Addition of Select All button for Discount product selection UI
• BB-3148 - Reporting name in package
• BB-3202 - Transaction fix for venue
• BB-3228 - Adjustment to Daily Capacity View message for when there are no results
• BB-3265 - Sessions fix for packages in checkout
• BB-3272 - Gift card amendments for data importer
• BB-3279 - POS full sync improvements
• BB-3300 - Adjustments to email queues
• BB-3311 - Minor background improvements to new customer booking flow
• VM-6386 - Fix for gift cards sent through VM

This release, we have added more functionality in adjusting existing bookings in POS and have implemented some improvements across the platform. Have a read of our updates below  👇

feature

• Ability to remove booking items from POS - How do I activate this? This is automatically available on POS. For updated instructions, please read our updated article ‘Adjust items for existing bookings in POS’
• Update to waiver holders search functionality - Search waiver holders by their phone number in POS. How do I activate this?  This is automatically available to all clients utilising Waivers. Our Knowledge Base article has been updated
• Address field in forms upgrade - The address field in forms utilises a Google Maps address search and recognition. How do I activate this?  No further action required. Click here to read our Forms article
• UX updates to the Product page - This includes new icons and descriptions. How do I activate this?  This is automatically updated, you will be able to see updates by clicking here
• Booking notification email updates - The booking cost has been added to the booking notification email template. How do I activate this?  No action is required, to see the updated email, please click here

update

• BB-2225 - Updates to email template for physical gift card functionality with postage fees
• BB-2313 - Fix implemented for viewing Giftcard from Venue Manager Bookings page
• BB-2353 - Gift card updates when viewed from ticket section
• BB-2465 - Gift card ID link from Bookings view reinstated
• BB-2659 - Booking holder functionality and UI updates
• BB-2922 - Email receipt template updated to display discounts
• BB-2996 - Attendance report export updates for Country field
• BB-3084 - Location upgrades to functionality
• BB-3143 - Auto-check in updates for POS
• BB-3198 - Adjustments to ‘Save & Reserve’ functionality in new calendar view
• BB-3213 - Fix implemented for Booking Amount and discounts with max applicable discount
• BB-3221 - Updates to charge button and refunds in POS
• BB-3232 - Tax calculations adjustments
• BB-3240 - Updates for Accrual Accounting, Transaction by Product reports and Dashboard
• BB-3246 - Multi-pass discount code upgrades
• BB-3248 - Gift card payment fix for additional payments in POS
• BB-3254 - Long running tasks fix for exporting form data and in accordance to filters

Introducing 🛎 Notifications  - for tasks such as exporting a large amount of data such as a year's worth of transactions, bookings with form data, and the like - will now create a task that runs in the background and will create an alert for when the CSV is ready for Download. How do I activate this? This is available to all clients for exporting data from the bookings grid, runsheet, daily capacity view and reports. For more information, read our Notifications article 👈

feature

• Customer profile updates will now reflect in the activity stream - In Venue Manager, any and all edits made to a customer’s profile such as postcode will be displayed in the booking activity stream with a timelog and tracking of the action. How do I activate this?  All platforms will have this functionality, please note, this will not update retrospectively

update

• BB-2367 - POS updates for bookings payments and remaining UX
• BB-2385 - Updates to Tyro & POS integration for cancelling payments
• BB-2617 - Gift card upgrades for date range expiry
• BB-2639 - Fix implemented to remove overriding images for ticket types
• BB-2669 - Receipt updates for tax invoice
• BB-2702 - Refund receipt updates implemented
• BB-2705 & BB-2907 - Receipt calculation updates for those printed from the activity stream of POS
• BB-2747 - ROLLER Connect printing upgrades
• BB-2809 - UX updates for editing booking holder details
• BB-2920 - Adjustments made to UX to accommodate multiple discount code scenario
• BB-2938 - UX updates for edge case for multi-pass discount codes
• BB-2959 - Party runsheet updates to reflect multiple locations
• BB-2976 - POS Notes reinstated in POS
• BB-2996 - Attendance Report export upgrades
• BB-3011 - Update to printing production dockets for stock items
• BB-3021 - Fix implemented for Accept Marketing checkbox on Waiver Kiosk
• BB-3033 - UX updates for default opt-in for marketing messages
• BB-3045 - Sessions schedule builder upgrades
• BB-3081 - Reporting fix implemented for Product Revenue
• BB-3162 - Update for Legal Business Name to appear on receipt instead of Business Name
• BB-3086 - Adjustments to Time tracker PDF exports
• BB-3190 - Package updates for refunding in POS
• BB-3193 - POS Till History template amendments for printing

We've added a new functionality this week available for POS ☺️ please note that this is entirely optional. Keep on reading to find out the details below 👇

feature

• Ability to print itemised receipt for an existing booking - printing receipts from POS can only be done after a payment is taken, this new functionality will allow users to print a receipt whenever it is required. How do I activate this? Please log a support request to activate this. For updated instructions, please read our article on ‘Adding payments to existing bookings’

update

• BB-457 - Gift card updates for cash payments
• BB-1592 - UX updates for digital only gift cards not to display physical gift cards
• BB-2520 - Adjustment for booking update
• BB-2636 - Update to Archived filter for Stock and Modifiers
• BB-2702 - Refund receipt template adjustments to display refund method
• BB-2711 - Implemented fix for imported bookings and confirmation email send out
• BB-2790 - Fix for sessions product using midnight use case
• BB-2845 - Email template adjustments for Playground
• BB-2878 - Update to cancelled bookings
• BB-2882 - Waiver module upgrades
• BB-2930 - Fix for bookings paid with complimentary gift cards
• BB-3042 - Updated to refunded bookings for complimentary scenario
• BB-3048 - Gift card UX update to automatically list as ‘sent’ when sold in POS

This week's release focuses on some infrastructure enhancements and platform fixes. Please see below to view all implemented updates 👇  

update

• BB-1599 - Fix implemented to allow editing of physical gift cards sold via POS
• BB-2178 - Update to Edit Locations functionality in Venue Manager
• BB-2475 - Upgrades to GL Code for overriding functionality
• BB-2549 - UX update for complimentary gift card success modal
• BB-2591 - Update for venues with automatic email confirmation for complimentary bookings scenario
• BB-2718 - Gift card in Venue Manager updates to editing capabilities
• BB-2722 - Updates for Companies functionality in the bookings UX
• BB-2723 - Fix for accept marketing edit implemented
• BB-2770 - Warning message to display when delivery option is not selected from gift cards made in Venue Manager
• BB-2771 - Upgrades to accessing gift card details through booking
• BB-2832 - Invoice Report status upgrades
• BB-2858 - Update to date format for venues in Saudi Arabia
• BB-2884 - Fix implemented for auto-check in functionality on POS2
• BB-2886 - Companies functionality update for Total Spend column
• BB-2925 - Revenue data calculations upgrades
• BB-2934 - Update to wording on Master Ticket template
• BB-2998 - Discount code fix implemented for rare circumstances for generated ticket IDs
• BB-2999  - Waiver Kiosk UX update for pre-ticked accept marketing scenario
• BB-3009 - Upgrades to reporting grids to support Korean characters
• BB-3012 - Update to fixed amount discounts for when individual products are selected 
• BB-3034 - Waiver Kiosk Google Maps lookup upgrades
• VM-7251 - Removal of products navigation from products header

🎉  We've added updated exciting features and have added some new functionality to make ROLLER a whole lot smoother. Please keep reading below to see our exciting updates  👇

feature

• Updated UI to Discount Codes functionality - We’ve updated the ‘Create a discount’ UX and added some new functionality to improve and further customise discounts. How do I activate this?  This is automatically updated for all platforms. For updated instructions, please read our article on ‘Setting up Discount Codes’
• Ability to add items to existing booking in POS - This functionality will be released to all platforms tomorrow, prior to release, please familiarise yourself by reading this article . How do I activate this?  This will be activated on Thursday 27th September 2018 for all platforms utilising POS
• Waiver kiosk flow customisation - Clients that do not require waivers to be attached to tickets for check-in can skip the ‘Do you have a booking’ step for the Waiver kiosk. How do I activate this?  Please see our ‘Waiver configuration’ article
• Deferred Revenue report updates - Updates made to include earliest booking date and customer name in reporting grid . How do I activate this?  This is automatically updated for venues utilising the report
• Country data added to the Attendance Report - The country field has been added to the Attendance Report export How do I activate this?  This is automatically updated for venues utilising the report

update

• BB-1798 - Transaction report upgrades for Refunds filter
• BB-1965 - Update to Deposit required amount for checkouts and consecutive sessions
• BB-2022 - Giftcard updates to allow for extending gift cards without email input
• BB-2479 - Upgrades to Giftcard module and checkout
• BB-2612 - Ability to filter draft bookings and edit existing draft bookings
• BB-2677 - Barcode scanning upgrades
• BB-2712 - GL code updates to for stock
• BB-2743 - Modifiers UI fix
• BB-2763 - UI fix implemented for time displayed on activity stream for Invoices
• BB-2772 - Translation updates
• BB-2817 - EOD and EOM report translation changes implemented
• BB-2827 - UI update for borders with modifiers
• BB-2836 - Update to Manager permissions for overbooking
• BB-2857 - POS Updates for Vantiv
• BB-2866 - UI alignment fix for customer grid
• BB-2874 - TriPOS updates for POS
• BB-2883 - Vantiv POS integration updates
• BB-2928 - Refunding in POS updates
• BB-2932 - Updates to Columbian venues cash value POS buttons
• BB-2944 - Tax invoice updates
• BB-2952 - Waiver typo adjusted

Happy Hump day! This week's release focuses on minor updates as well as some platform fixes- see below for all the latest updates 👇  

Subscribe to our newsletter to stay in the loop with ROLLER news and upcoming features 📧 

update

• BB-1354 - Updates to POS product images
• BB-1483 - Adjustment for gift card default country
• BB-1591 - Updates to anchoring in Session Schedule Builder
• BB-1610 - Adjust alignment for Customer’s Total Spend
• BB-1849 - Form adjustments for column headings
• BB-1943 - Upgrades to dates after publishing products
• BB-2243 - Invoice report fix implemented for Sort by ‘Status’ column
• BB-2424 - UI update to search booking bar
• BB-2450 - Update to use case for draft bookings
• BB-2597 - Publish button for draft bookings update
• BB-2653 - Phone number adjustments for invoices
• BB-2676 - Attendance report bar chart view updates
• BB-2684 - Fix implemented for check in message ‘Not valid for use on this day’
• BB-2728 - More button for Gift Cards UX updated
• BB-2785 - Bookings export updated for attendees column
• BB-2788 - No expiry gift card upgrade
• BB-2817 - Translation updates for EOD, EOD balance and EOM reports
• BB-2818 - Update to add ons wording in product configuration
• BB-2846 - Edit to permissions to update website in account settings
• POS-372 - Ability to search customers via email in POS
• POS-467 - Removal of cash as default payment on POS, users must select a method
• VM-7111 - UI updates to the Waiver Kiosk address form

🎉 🎉  We're very excited to introduce our newest feature...ROLLER Playground - a sandbox version of the platform that allows you to trial new features, test product configuration as well as start training new staff on a duplicate & demo environment without affecting the business's live account.

How do I activate this?  This is automatically turned on for all platforms. To learn more, read the Knowledge Base article. 

feature

• Update waivers in platform - Say goodbye to the waiver update form…we’ve exposed the ability to create new waiver versions directly in the platform, there is also access to historic versions and design updates to Waiver Kiosk settings. To find out more information, read our Waiver guidelines, history and configuration articles | How do I activate this?  This is automatically available to all Waiver and/or Waiver Kiosk customers
• UI updates to Account Settings - To improve usability, the Settings pages and some submenu items have been updated, you will be able to see the updates on the Settings page of the platform or find out more via the Knowledge Base. Please note that Venue Manager site map has been updated | How do I activate this?  Update is automatic
• Ability to customise opt-in message - the message to accompany the subscription checkbox can now be edited as you like, please read the Knowledge Base article to find out more. | How do I activate this?  This is available on the platform, to edit this, please visit the Policy page
• Require waivers to be attached prior to completing a transaction - this is optional and if activated means that new bookings via POS cannot be completed without all waivers being attached | How do I activate this?  Please log a ticket to have this enabled in platform

update

• BB-1908 - Update to Monthly Till History Reports
• BB-1986 - Upgrade to Form functionality
• BB-2195 - Invoice report updates
• BB-2238 - Product filter fix implemented in Till History Report
• BB-2324 - Update to Email template for bookings purchased through Venue Manager
• BB-2390 - Update to discounts in Venue Manager and Bookings
• BB-2417 - Timezone updates for Checkout
• BB-2540 - Upgrade to Transaction by Product report
• BB-2567 - Update to POS Bookings with approved payments
• BB-2579 - Fix implemented for add-on scenario
• BB-2584 - UX update to phone number field in Checkouts
• BB-2613 - Update to standard pass email confirmation
• BB-2615 - Fix implemented for gift cards with no expiry
• BB-2629 - UX update for Customers tab
• BB-2642 - Upgrade to add ons for Sessions and Passes
• BB-2644 - Schedule builder updates
• BB-2658 - Update to archived products UX
• BB-2668 - Minor update to Waiver Kiosk date format
• BB-2672 - Error message implemented for mandatory forms
• BB-2674 - Update to Adyen Dynamic 3DS rules for checkout
• BB-2694  - POS Global Search updated to include Alternate ID/Custom Ticket ID
• BB-2684 - Fix implemented for check in for ‘Not valid for use on this day’ error message
• BB-2690 - Session times display fixed for POS
• BB-2700 - Update to Staff submenus
• BB-2706 - POS menu upgrades
• BB-2707 - Availability selector upgrades
• BB-2709 - Update to tax on receipts
• BB-2708 - Waiver adjustments implemented
• BB-2713 - Renaming of button on Add on page to ‘Save & Continue’
• BB-2714 - Update to Venue Manager payments
• BB-2733 - Availability indicators update for Checkout
• BB-2742 - Update to pass duplication and location settings per ticket
• BB-2757 - Segments upgrade
• BB-2764 - Company feature update for complimentary booking