This month brings three big wins for busy venues, plus a handful of updates to explore.

• Charge peak rates on party slots
  Early bird and time-based price rules now work on party packages. Drive earlier bookings, lift weekday utilization or add a premium to your busiest slots.
• Track every membership redemption across venues
  The new Membership Entitlement Redemptions report gives you a complete view of redemptions, including members whose home venue is elsewhere, so cross-venue reconciliation is simple.
• See live redemption counts in POS capacity view
  Session tiles in POS capacity view now show a live redemption counter (eg "0 out of 3 guests") right on the booking tile. Get an at-a-glance status without opening a booking, updating in real time as guests are checked in.

Plus more to explore
Split group payments into multiple tabs at POS (beta), edit purchased items without removing and re-adding (beta), group cashless balances into one-scan bundles and stay compliant with Germany's new right of withdrawal for online sales.

Learn more

Venue Operations

• Accounts: Multi-venue users can now set and change their default venue.
• API
  • You can now create and manage 3rd party gift cards via the ROLLER API.
  • You can now filter booking-updated webhooks by application via the ROLLER API.
  • You can now store metadata against bookings via the ROLLER API.
  • You can now retrieve product calendar availability schedules via the ROLLER API.
  • You can now manage venue-level external identifiers via the ROLLER API.
  • Added API enhancements to support the GoTab integration.
  • Fixed an issue that prevented HQ API keys from being deleted.
• Consecutive Sessions: Consecutive sessions can now be configured at HQ and HQ-controlled venues to streamline booking and upsell flows.
• Gift Cards: Multi-venue gift cards can now be found by searching for Guest Name or Booking ID, from any network venue.
  
• Integrations: You can now create cashless card bundles to assign multiple variations at once across Sacoa, Intercard, and Amusement Connect integrations.
• Price Rules
  • You can now hide the quantity-based price rule highlight on the progressive checkout.
  • HQ can now let controlled venues override certain time-based price rules dates for regional or school holidays.
  • Fixed an issue where products with price rules displayed different pricing between Venue Manager and the progressive checkout.
• Memberships: New Member Redemptions report that focuses on Member visits, redemptions and Member home venue has been added to the ROLLER reporting catalogue. 
• Tax
  • Tax components are now broken down on receipts and invoices for Quebec and French compliance.
  • Tax totals can now be broken down by tax rate in Venue Manager, receipts, and invoices.
• Bookings: Fixed an issue where the unit price field reverted to the first digit of the original price when edited using backspace.
• Discount Codes
  • Fixed an issue where HQ-managed discount codes disappeared after venue product lists were updated, making previously issued codes unusable.
  • Fixed an issue where users could not access the Create HQ Discount Codes page at the HQ venue.
• Discounts: Fixed an issue where discount codes could not be created or edited without the "Can Access Segment Settings" permission.
• Memberships
  • Fixed an issue where recurring membership charges incorrectly triggered activation fee refunds.
  • Fixed an issue where discounted amounts incorrectly counted towards revenue when a discounted booking with a one-off membership was cancelled.
• Online Checkout: Fixed an issue where Apple Pay was not working on payment links.
• POS: Fixed an issue where Girocard payments could result in duplicate charges with only one logged in Venue Manager.
• Product Management: Fixed an issue where the "Master ticket code" field was missing from variation settings for pass and gift card products in HQ venues.
• Reports
  • Fixed intermittent access issues affecting the Monthly Fee & Tax Statement reports in Venue Manager.
  • Fixed an issue where Gross Sales amounts were inflated on the Package Product Sales Report when multiple packages were sold.
  • Fixed an issue where the ROLLER Payments Transaction Report was missing the booking ID for successful card payments.
• Schedules: Fixed an issue where the "Limit Bookings per Start Time" field displayed raw text instead of "No Limits".
• Waivers: Fixed an issue where waiver requests failed with a generic "Something went wrong" error when the recipient name exceeded 25 characters.

Guest Experience

• Gift Cards: Fixed a checkout performance delay when purchasing gift cards through the promotional gift card flow.
• Memberships: Fixed an issue where "Edit items" on POS prevented additions of $0 cost memberships.
• Mobile F&B Ordering: Fixed an issue where the print button did not appear when the KDS was the only print station available.
• Online Accounts: Fixed an issue where guests could not edit their booking if the product schedule had been updated since the guest made the booking.
• Online Checkout: Fixed an issue where products marked "Not for individual sale" still appeared in the progressive checkout.
• POS
  • Fixed a caching issue that caused POS performance to slow down when fetching packages.
  • Fixed an issue where packages incorrectly showed as sold out in POS when using a single-product resource.
• Receipts: Fixed an issue where a checkout assigned to multiple print stations on a single device incorrectly displayed the reprint label.

For more information, see What's new in ROLLER: June 2026.

Guest Experience

• API: You can now filter products by stock product type via the public API.
• Emails
  • Fixed an issue where the "Manage booking" button was missing from booking reminder emails.
  • Fixed an issue where booking reminder emails did not display the alternative address configured on the product.
  • Custom session labels are now displayed in emails.
• Food & Beverage 
  • Added stock reports for inventory tracking.
  • Improved order context displayed on the KDS to make F&B fulfilment clearer.
  • Booking holder details and order channel are now included on printed F&B dockets.
• Memberships
  • Fixed an issue where "Edit items" in POS prevented additional memberships from being added to the cart and returned an error for group memberships.
  • Fixed an issue where membership status remained "current" in Venue Manager and showed up in reporting after the membership was removed from the booking.
  • Fixed an issue where membership profile photos uploaded an existing booking form did not sync to the ticket holder profile in POS.
  • Discounts can now be applied to recurring memberships.
  • Membership photos can now be captured directly from POS.
• Mobile F&B ordering: Fixed an issue where F&B orders were auto-printing multiple times and incorrectly labelled as reprints.
• Online Accounts
  • Fixed an issue where packages with stock inclusions appeared uneditable in online accounts.
    
  • Increased attack and fraud protection within online accounts.
• Online Checkout
  • Fixed an issue where terms and conditions were not displayed in online checkout for packages containing session passes.
  • Resolved a bug where quantity-based price rules displayed incorrect ticket pricing in checkout until the payment step.
  • Fixed an issue where blocking resources did not block product availability in the checkout.
• Party Packages: Fixed an issue where the new package selection flow was broken for existing Party Packages in POS.
• POS
  • Cash drawer can now be opened independent of reprinting a receipt.
  • Fixed an issue where refunding to a cash payment method did not open the till drawer.
  • Fixed an issue where booking updates failed when the booking contained a product with resource-based capacity.
  • Custom Ticket ID's can now be edited directly from the Booking page by clicking on the ticket id field against each booking item
• POS Daily Capacity
  • You can end a booking early from the capacity view, freeing resource capacity and allowing you to sell more tickets.
  • If capacity view has no resources configured, it will be hidden from POS.
• User roles: Added a new user permission "Can reschedule bookings", which allows operators to adjust the time and resource allocation for bookings in POS, without full booking edit permission.
• Waivers: Fixed an issue where packages containing a session pass admitting two or more guests only requested a single waiver.

Venue Operations

• Bookings
  • Fixed an issue where adding or editing a booking product failed for staff without the override product cost permission.
  • Fixed an issue where editing future bookings no longer defaulted to the booking date and products no longer sorted alphabetically.
  • Fixed an issue where packages could not be refunded from the booking details page in Venue Manager.
  • Fixed an issue where company total spend did not update for bookings created in Venue Manager.
  • Fixed an issue where the availability search defaulted to today's date when editing an existing booking.
  • Fixed an issue where the booking total did not match in the booking view when a discount and tax exemption were applied together.
  • Fixed an issue where a booking total mismatch appeared when applying a discount to a booking.
  • Fixed an issue where a character-limit error appeared when entering booking or POS notes that started with numbers.
  • Fixed an issue where two products sharing single booking resources overbooked one resource instead of allocating across the available resources.
  • Fixed an issue where variations linked to single booking resources appeared available even when the resource was already booked for the day.
• Discounts 
  • Fixed an issue where Buy and Get discounts always defaulted to percentage-based, even when configured as amount-based.
  • Fixed an issue where discount codes did not apply to Sunday bookings when a date range was set under Visit Dates.
  • Fixed an issue where the calendar could not be opened when editing or adding a redemption date range for discount codes.
  • Fixed an issue where discount usage data failed to load on the booking details page despite existing records.
  • Discount code rules can now be configured based on guest segments.
• Group reporting: HQ is now able to produce consolidated reports for selected venues via Report Scheduler. Following report types are supported: Deferred Revenue by Bookings, ROLLER Payments Payouts, Netsuite Inventory Export, Netsuite Ledger Report.
• Memberships: Fixed an issue where the booking view incorrectly showed a membership discount as applied when the benefit was not used.
• Online checkout: Online sales cut-offs can now be configured relative to venue operating hours.
• Party Packages: Fixed an issue where bookings could not be created for Party Packages that included "Guest Variation" inclusions.
• Product Management: Gift cards can now be created and edited from HQ.
• Quality of life: Added a dedicated "Switch to HQ" option for easier transition between a controlled venue and HQ.
• Tickets 
  • Wristband ID numbers can now be bulk-uploaded to support group sales workflows.
  • You can now search by ticket ID to view individual ticket attendance history.
• User roles: Fixed an issue where editing a staff member to a higher-permission role was allowed but caused the role to lock.

Guest Experience

• Discounts: Fixed an issue where discount codes set to one use per code were applying to all tickets in the cart instead of a single ticket, and behaving inconsistently across venues.
• Online Checkout
  • Discounts can now be applied per tab when splitting a booking, giving guests more flexibility at checkout.
  • Fixed a display issue where stock items without images were causing layout problems on smaller devices in F&B Checkout.
  • Updated the wording throughout F&B Checkout for a clearer, more consistent experience.
  • You can now send orders directly to the Kitchen Display System (KDS) using the print button, streamlining order fulfilment.
• POS 
  • Fixed an issue where the cash drawer wasn't opening when processing cash payments on POS for bookings created in Venue Manager.
  • Fixed an issue where party packages added in POS couldn't be completed at purchase.
  • Fixed an issue where individual tips couldn't be refunded on bookings where the tip exceeded the remaining balance or the booking was unpaid.
  • Resolved a bug where partial refunding was resulted in the entire party booking being flagged as cancelled.
• POS Capacity view
  • Fixed an issue that caused bookings to visually appear at incorrect places in the capacity view due to daylight savings shifts.
  • You can now flag a booking as "Ready to start" by clicking on a booking in capacity view. The flag can be used to represent to other POS operators to avoid adjusting the booking.     
• Stock: The Cost of Goods (COGs) table now includes updated fields to help you better track and manage stock costs.
• Memberships 
  • Fixed an issue where memberships set to start on a future date in POS were being charged three times.
    
  • Fixed an issue where multiple memberships couldn't be redeemed in the same checkout.
  • Fixed an issue where the outstanding balance was displaying incorrectly after multiple memberships and discounts were applied to a booking.
  • Flat discounts are now correctly excluded from recurring membership charges, preventing unintended discounts on ongoing payments.

Venue Operations

• Bookings
  • Session passes can now be redeemed multiple times, giving guests more flexibility when using their passes.
  • Fixed an issue where fees weren't being collected when processing additional payments through Venue Manager.
  • Fixed an error that prevented overbooking of party packages through Venue Manager.
  • Fixed an issue where the country code was defaulting to Australia (+61) when sending a waiver request by SMS from a booking.
  • Fixed an issue where past dates couldn't be selected when backdating a booking in Venue Manager, even when the setting was enabled.
  • Fixed an issue where refundable items weren't displaying or processing correctly for bookings with multiple payments.
  • Fixed an issue where the membership expiry date couldn't be updated when adding a membership to an existing booking.
  • Fixed an issue where discount details weren't showing when viewing an applied discount on the Booking Details page.
  • Fixed an issue where right-click menu options weren't available in the booking holder's email and phone number fields.
  • Fixed a display issue where some UI components were incorrectly anchoring to the top-left corner of the screen.
  • Fixed an issue where party package inclusions and options weren't displaying correctly in the Venue Manager booking flow.
  • Fixed an issue where the booking host name wasn't appearing on the Run Sheet.
  • Guest segments can now be managed from HQ, allowing you to create and apply consistent audience groups across multiple venues.
• HQ: Fixed an issue where add-ons weren't being pushed correctly to managed venues during bulk edits.
• Cashless Card Integrations: HyperPassports now supported via the Sacoa integration.
• Discounts: Discount codes can now be configured with specific booking creation and redemption date rules, giving you more precise control over when codes can be used.
• Gift Cards: Fixed an issue where discounts couldn't be applied to custom amount gift cards issued through Venue Manager.
• Reports: 
  • Fixed an issue where VAT wasn't being recognised for gift card redemptions under cash accounting, affecting German compliance reporting.
  • Tax breakdowns are now displayed on Venue Manager views, booking receipts, and invoice PDFs to support German compliance requirements.
  • Accrual venues now have more flexibility in how fees are recognised, giving greater control over financial reporting.
  • Fixed an issue where the Sales Tax Report was crashing when filtered by tax component.
  • Fixed an issue where funds received figures didn't match between the Revenue Report and Detailed Transactions report on days with gratuity payments.
• Memberships 
  • Fixed an issue where only past dates were available when selecting a cancellation date for a recurring membership.
  • Fixed an issue where recurring membership charges were incorrectly triggering activation fee refunds.
  • Membership-related events are now captured in the booking audit log, giving you a clearer record of changes made to memberships within bookings.
• POS Integrations: CashGuard now integrates with ROLLER POS to keep cash transactions simple and safe.

Platform

• Payments
  • Updated SmartPay to meet PCI 4.0 compliance standards, ensuring your payment processing remains secure and up to date.
  • Merchant statements now include VAT in line with compliance requirements for UK and German venues.
  • Net settlement now accurately accounts for fee markup clawbacks, ensuring more precise financial reconciliation.

Guest Experience

• Online Checkout
  • Fixed an issue where image uploads failed in the Progressive Checkout.
  • HQ Checkouts now support the "Display sold-out session times" checkout configuration option.
  • Fixed an issue which caused the F&B Progressive Checkout menu to display incorrectly in Venue Manager.
  • Resolved an issue where stock items with zero or negative quantities were still showing as available for purchase in F&B Checkout.
  • Removed the unnecessary plus icon from the "Checkout" and "Skip" buttons.
  • Fixed an issue where the cost price was incorrectly adjusting for consecutive session products.
• POS 
  • Tickets can now be configured to automatically print when a waiver is required at POS, before the ticket is marked as redeemed.
  • Resolved a bug which caused the cash drawer to remain closed during cash payment transactions.
  • Fixed an issue where Capacity View resources were being included after the POS template was updated.
  • Fixed an issue where modifying a device's configuration was removing its checkout assignment.
  • The cash drawer now automatically opens when cash payments are taken via Cloud Printing.
  • Fixed an issue where a guest's age displayed incorrectly in POS when viewed on the day before or after their birthday.      
• Waivers: Fixed an issue where minor waiver fields remained required after unchecking "Include Minors".
• Receipt:Fixed an issue where the receipt PDF subtotal and tax amounts didn't match the booking confirmation email for tax-exclusive venues.
• Memberships: Fixed an issue where updating a payment method in Online Accounts for a membership purchased in POS did not save correctly.
• Emails: Fixed an issue where CC'd recipients did not receive emails sent from the booking activity log.

Venue Operations

• API
  • You can now send payment links for unpaid bookings directly through the ROLLER API.
  • You can now create and manage staff accounts automatically through the ROLLER Staff API.
• HQ 
  • Fixed an issue where some products added to HQ POS templates were not flowing through to venues that adopted that template.
  • Fixed an issue where after bulk editing stock item prices, the connected modifiers would detach from that stock item.
• Daily Capacity: Fixed an issue where Daily Capacity showed all time slots as fully booked when using Book Out Multi Resource, instead of only the actual booked time slot.
• Stock: Fixed an issue that could prevent stock items from being archived by incorrectly showing them as still part of a package after they had been removed.
• Cross-Venue Membership: Memberships shared across a HQ group can now be customised by the venues to add additional benefits, or to remove benefits they do not offer.

Guest Experience

• POS: You can now update purchased items directly at the POS for any last-minute changes.
• Permissions: You can now provide access to POS users to approve discounts and refunds without giving full POS access
• Invoices: Fixed an issue where invoice numbers did not match between the Invoices report and the Booking activity in Venue Manager.
• Bookings: Fixed an issue where the booking date and time format was showing incorrectly when sharing a waiver link.
• Emails: Fixed an issue where order confirmation emails displayed venue-level Terms and Conditions instead of the applicable product-level Terms and Conditions when configured at the product level.
• Waivers: Fixed an issue where translations were not showing when switching languages for some custom online waiver forms.
• Online Checkout: Fixed a bug where the Minimum/From price did not display for some products.

Venue Operations

• API: /bookings/draft/costs now includes tax breakdown for different tax components and rates when using advanced tax management.
• ROLLER Payments: Improved Apple Pay and Google Pay Transaction Reporting
• Memberships 
  • Fixed an issue with updating an existing product to be Cross-Venue enabled would sometimes miss updating required entitlements and discounts across connected venues.
  • You can now use payment method update link instead of manual credit card entry to update membership details in VM.
• Invoices
  • Fixed an issue where deposit invoices incorrectly displayed “Total Paid” instead of “Total Due” in the Invoice Widget.
  • Fixed an issue where some outstanding invoices appeared in the Invoices report but were not visible or referenced in the booking activity history.

Guest Experience

• Emails 
  • Resolved an issue causing booking confirmation emails to display incorrect totals for packages.
  • Resolved some issues with the formatting of invoice/receipt PDFs.
• Discounts: Resolved an issue which prevented changes to a Discount offer from being saved.
• Gift cards: Created a new configuration to set if delivery is offered or not for digitally purchased gift-cards.
• Invoices: Enhanced the Invoice PDF display to reduce unwanted extra white-space.
• Memberships 
  • Added the ability to customise the discount email template for codes issued on product purchase.
  • Resolved an issue which prevented memberships being purchased for some edge-case scenarios.
  • Missing photos can now be added to a membership in POS.
• Online Checkout
  • Enhanced the online checkout Checkout button to improve online guest experience.
  • Fixed an issue which caused party package option selections to be overwritten.
  • Enhanced the platform to support two instances of the same party package variation on the same booking when both packages contain inclusions with selectable options.
  • Fixed an issue where memberships state "Valid from today" despite being valid from a future date.
• Receipts
  • German receipts printed from POS now display Session Start/End times.
  • POS Items notes now correctly appear on printed receipt tax invoices.
  • Resolved some issues with the formatting of invoice/receipt PDFs.
• Refunds: Resolved an issue which enabled processing refunds for an amount higher than the Booking Total in POS.
• Stock: Stock variations can now be archived in Venue Manager.

Venue Operations

• Memberships: Fixed discount rules not appearing at the venue level for new membership variations.
• Reports: Sales tax reports now include the total sales column.
• Bookings
  • Venue Manager now correctly adds option set quantities when creating bookings.
  • Fixed variations linked to single-booking resources appearing available when already booked.
  • Resolved an issue where $0 products displayed as NaN during booking creation in Venue Manager.
  • Outstanding invoices in Venue Manager now correctly reference the invoice ID in activity history.
• Channel management: Introduced a new Trip.com integration to help manage Trip.com bookings and improve visibility across channels.
• Party Packages
  • Party package bookings now correctly display stock item names and quantities.
  • Fixed an issue where “multiple resources per booking” was auto-enabled and couldn’t be saved when editing programs.
• Price rules
  • Added an option to restrict standard pass tickets to only be valid on the booking date.
  • Fixed incorrect price breakdowns when adding early-bird or time-based price rules in POS.
  • Resolved an issue where modifying bookings with early bird price rules caused incorrect balances.
  • Corrected price rule dates displaying incorrectly in calendars for some venues.
• ROLLER API
  • Added operatorName to get POS till reconciliations.
  • Added a list of booking payments to get booking detail and as an available inclusion for booking webhooks.

Sell

• HQ: Price rules can now be configured to display in online checkout from within HQ products.
• Memberships
  
  • Resolved a visual error where the membership status was incorrectly displaying for some memberships.
  • Resolved a visual error where the membership status was incorrectly displaying as active for some expired memberships.
• Online Accounts
  • Fixed an issue where guests could see gift cards in their online account when the gift card was purchased by the guest but for a different recipient.
  • Fixed an issue where online account phone numbers were being shortened, causing the guest not to be able to access their online account.
• Online Checkout
  • You can now arrange the display of variations, add-on variations, and party inclusions in the online checkout.
  • Fixed a problem where some venues could not create new progressive checkouts.
  • Resolved a problem where online checkout was failing to properly enforce minimum purchase limits.
  • Fixed a bug where the "from" price in the online checkout was not accounting for minimum purchase limits.
  • Resolved an issue where clicking the subtract quantity button was instead adding quantity.
  • Made optimizations to the auto-scrolling behaviour when clicking on a product variation in the checkout and scrolling to the addons sections.
  • Enhanced the checkout home page for products with long names.
  • For venues with a checkout which starts in a future month, the calendar now loads as expected, allowing you to select a date.
• POS
  • Fixed an issue that prevented some operators from closing the till session.
  • Amusement Connect cashless card now remain assigned on POS as expected.
  • POS Folders now correctly contain products for HQ POS templates.
  • The Membership expiry date no longer appears for indefinite recurring memberships.
• Receipts: Fixed an issue that caused incorrect subtotals to display on receipts.

Serve

• Payment Links: Added the ability to send payment links from POS to guests, to request outstanding payment for their bookings.
• Email: Added the ability for several ROLLER email templates to be disabled from delivery to guests.
• Waivers: HQ's now have the ability to create waiver templates within ROLLER HQ, which can be added to their controlled venues.

Market

• Memberships
  • Fixed an issue where if a membership was assigned to a waiver holder, the membership would only show against the booking holders profile in Venue Manager.
  • Fixed an issue where if a cart contained multiple products for multiple future dates, some membership discounts would not apply correctly.
• Email
  • Fixed an issue where the itemised breakdown of products for a party package would not display on booking notification emails.
  • Fixed an issue where after generating emails for partial payments, the follow-up or final payments for a booking would not trigger the expected emails to send.

Manage

• Exports: PDF Exports now support additional character sets (Chinese, Korean & Japanese).
• Party summary: Fixed an issue where party summary export was showing the wrong wristband allocation for future dates.
• Reports
  • Addressed an issue causing delays in the reporting of new product sales data in Revenue recognition.
  • Trial balance no longer removes gift card deferred revenue when the booking with the gift card sale is cancelled.
• Product: Fixed an issue where tax % was showing in 1000s in tax override dropdown.

Groups

• Staff Permissions: Added a new permission, which controls whether staff can edit the resources assigned to products. 
• Memberships: Added the ability to define the discount name for display on POS, to existing membership discounts within HQ managed products.

Integrations

• API 
  • Fixed an issue where disabled API keys may still allow usage of the key.
  • Fixed an issue that prevented creating unique names for API keys.
• Cashless Cards: Added a direct integration with Cashless Card System Sacoa, allowing Sacoa cards to be sold, reloaded and tracked at POS, keeping card balances and transactions automatically in sync.
• Channel Management
  • Added a direct integration with OTA marketplace Trip.com, enabling centralised availability, booking data and reporting between the two platforms.
  • Added a direct integration with Google Things to do, enabling venues to boost bookings and increase discoverability by publishing their experiences via Google's platforms