Here's a bunch of gift card enhancements to help you sell more gift cards and process refunds.
Selling discounted gift cards
Create discount codes for gift card products so that you can run new promotions such as buy a $100 gift card for $50.
To create a discount code for gift cards, head over to Products > Discounts in Venue Manager. Enter the discount amount, select gift cards and choose the gift card product to which the discount will apply.
Discount functionality enables you to manage where these discounts are available and when they can be applied as well as which staff members have permission to create discount codes.
As part of this update, we have added validation to prevent new gift cards from being purchased with another gift card along with removing the ability to apply custom discounts to POS to gift cards.
Learn more - Creating Discounts
Refunding to a new gift card
You can now create a new gift card in both POS and Venue Manager within the refund flow.
To enable this feature you need to complete a configuration step in Venue Manager to define which gift card product ROLLER uses when refunding onto a new gift card.
We recommend creating a new gift card product then navigating to Settings > Account > Payments and select the gift card.
Learn more - Configure gift card refund settings
Online gift card view
Customise the webpage that gift card recipients use to claim their gift card to update the default message, provide claim and redemption instructions.
To customise the gift card text, navigate to the product in Venue manager, and enter instructions in the Redemption text field. We’ve also updated the online gift card view, to make the page more printer-friendly.
Updates to gift card reporting
We've added new revenue recognition logic to support discounted gift cards and added a discount multiplier column to the gift cards report to proportionally recognize revenue related to a discounted gift card.