This week we have added new functionality to the Runsheet. You can now export Runsheet as a CSV file. Click here to learn more

update

• BB-1450 - Adjustments for party bookings and single location scenarios
• BB-1489 - Update to scenario for multiple single booking locations
• BB-1517 - Ability to deactivate multi pass discount codes when booking is cancelled
• BB-1565 - UX Update for status of bookings that cost $0
• BB-1606 - Update to Refund and Tax inclusions
• BB-1626 - UX Update to ‘Accept Marketing’ checkbox on consumer checkout
• BB-1655 - Adjustments to Contact Details for Admin Bookings
• BB-1664 - Invoice payment adjustments to credit card
• BB-1677 - Upgrade to tax exemption feature for POS transactions
• BB-1710 - Update to Bulgarian Translations
• BB-1724 - Adyen HPP Soft Set up integration
• VM-5750 - GLCode report adjustments
• VM-5791 - Update to location logic for multiple single booking locations

Hi there,

We're sure the holiday season is keeping you busy. Here's a quick couple of updates from the team at ROLLER! Enjoy 👌
- Additional POS settings to enable custom discounts without the Manager code. Learn more
- Adyen integration with Sofort (payment method in Germany, Austria, Switzerland and Belgium)

update

• BB-1606 - POS Refund and tax update
• BB-1629 - UI update to consumer check out flow success page
• BB-1632 - Update to Bulgarian translations
• BB-1654 - ROLLER Connect upgrade for NOK currency
• BB-1657 - Update to reports using GL Code Name
• BB-1685 -POS Offline mode upgrade for printing receipt with RPTS
• BB-1576 - Updates to POS calculations

Quick update from the team at ROLLER!

- Styling updates to all Admin mastheads titles, buttons and breadcrumb navigation.

Have a look at some of the minor updates below and feel free to get in touch if you have any questions 👇🏻

update

• BB-1515 - Update to Draft products
• BB-1584 - Improvements to the Booking Grid and sorting capabilities
• BB-1620 - UX update to Admin search bar

Hello there!

We have some new updates and functionalities to share with you this week:
- We've now upgraded the Forms feature to allow additional optional columns in the form export feature - such as 'Booking Notes', 'Number of People', and 'Booking Status'. Click here to learn more
- You can now add a checkbox in the 'Waivers' process for customers to 'Accept Marketing'. Click here to learn more
- We've also made minor changes to the ROLLER admin header design, including a more distinct 'Help' button and amendments to the 'Account Details' section

update

• BB-1352 - German translations updated for Consumer Checkout
• BB-1390 - ROLLER Connect Adyen update
• BB-1508 - Waiver Kiosk UI adjustments
• BB-1527 - Permission settings updated for Locations
• BB-1566 - Update made to Duplicate Session Schedule functionality
• BB-1568 - Manager code functionality restriction settings updated
• BB-1593 - Revenue Report (Accrual Accounting) metric upgrades

This week, we have added new POS Settings so that you can turn on or off the following features:

- Custom Discounts

- Complimentary Payment Method

feature

• Draft products now available in the Products Grid - Learn More
• The Bookings Report now exports First Name and Last Name data into separate columns

update

• Minor styling update to Tabs User Interface
• UI Update - increase in size of "Send Payment Invoice" pop up dialog
• Update to link in Multi Pass discount code email to redirect to website URL in Site Content settings
• Waiver URL update so that all emails will always link to current waiver
• Braintree & PayPal integration update for consumer check out flow
• Adjustments to complimentary payments in POS activity

Users can now take complimentary bookings via POS with the approval of the Manager's code, watch our video👇🏻

feature

• Complimentary POS Bookings - Ability to make FOC transactions on POS with Manager Code approval. Click here to learn more
• Marketing opt-in functionality - ability to add “Please include me in marketing mailing lists” checkbox to checkout flow; this information can be exported from the Customer section. Click to activate
• Attendance Report Adjustments - addition of 'Email' and 'Booking Amount' columns to report

update

• BB-471 - Adjustment to wording for Custom Gift Cards in customer check out flow
• BB-846 - Update to Adyen and SagePay integration for online payments
• BB-850 - Update to Payment Express Integration
• BB-977 - UX for 100% off discount code scenario has been updated
• BB-987 - Adjustment to UX of Discounts page in Admin for UK clients
• BB-1240 - Functionality for POS ‘Go to Booking’ button has been configured properly
• BB-1272 - New error message in place for when login page has expired
• BB-1291 - Update to display Norway currency for Norwegian clients
• BB-1331 - Update to capacity and party booking additional ticket functionality
• BB-1377 - Changes implemented to cancelled gift card bookings
• BB-1403 - Upgrade made to Adyen Ecommerce for processing card transaction
• BB-1408 - Update to improve BPoint integration & ROLLER transactions
• BB-1441 - Headco accounts now able to process card payments in Admin
• BB-1460 - Update to Blocked-out location functionality
• BB-1475 - Implement update to product image configuration
• BB-1481 - Adjustments to payment booking status functionality when tickets are reduced
• VM-5500 - Translations for Spanish clients implemented

We have made updates to our Activity Stream to improve logging staff actions for each and every booking 📝

update

• Sessions and Passes product configuration now combines two step creation into one - when creating a new product, all details are on one page rather than split up into two
• Button design updates - Minor UX updates to all buttons in the ROLLER platform such as colour tweaks

bugfix

• BB-1257 - Product Configuration and Block Out Capacity no longer reverting date settings to the day before
• BB-1379 - Calendar in checkout flow no longer being cut out due to iFrame restrictions
• BB-1421 - Ability to adjust check in date settings on POS to search for future bookings

This week, we have made a change to our Custom Discount functionality on POS, watch the video below to learn more ⬇️

feature

• Custom Discount Authorisation - allows you to create a specific discount that is only valid with the Manager's Code. If you do not have Custom Discounts and would like to activate this on your platform, please click here

update

• 'Apply Filters' button added to all Reports to improve loading experience
• 'Session End Time' has been added as column to Bookings Grid View and export
• All Admin Page Titles have been updated to use a new naming format so that it's easy to distinguish when having multiple tabs open

bugfix

• BB-402 - Waiver system now restricts user to link expired waiver to bookings through POS
• BB-415 - Postage charges for physical gift cards to display in cart and in receipts
• BB-1192 - Upgrades to Session Schedule Builder to assist in publishing Edits when updating schedule, product and image
• BB-1269 - Ticket Generation anomalies have been updated
• BB-1272 - Implementation of error message when ROLLER login page has expired
• BB-1281 - Optimising the database to prevent Till History timeouts

For those using our Waivers module, we have a new functionality activated for your platform. This notifies your customers that their waiver is expiring soon and encourages them to sign a new one and keep up to date 👇🏻

feature

• Signature field is no longer mandatory on Waiver. If you would like to deactivate either of the aforementioned, please get in touch with us.

bugfix

• BB-683 - Redemption Location UI has been upgraded in Ticket Revenue report
• BB-1175 - Consecutive session hours no longer being disabled when selected on POS for future date bookings
• BB-1351 - Finance Report filtering to include archived products
• BB-1386 - Discount Code page reformatting upgrades
• BB-1391 - Fix in place for Internal Server Error when loading Finance Report & POS Online Redemptions Report
• BB-1396 - Session product with multiple start times updated to reflect appropriately
• BB-1401 - BPoint gateway integration now able to take partial credit card payments

We have 2 new exciting features available: Open Product and Refunding to Gift Cards, click the Play Button below to check it out ⬇️

feature

• Open Product - creating a customisable product for POS. Learn More
• Refund to a Gift Card - from Admin. Learn More
• Refund to a Gift Card - from POS. Learn More

bugfix

• BB-276 - Changes in place for assigning gift cards manually (with unique identifiers)
• BB-504 - Gift Card order confirmation emails have the option to only display fees allocated to the customer
• BB-508 - Null value no longer showing on Gift Card success page after making payment
• BB-537 - Changes in functionality to send consumer gift cards at assigned times
• BB-609 - Adjustments for POS receipts for international client
• BB-765 - Gift Card options not displaying on Admin for a specific client
• BB-913 - Option to remove tax invoices for customers receiving complimentary bookings
• BB-924 - Styling adjustments to Gift Card Widget for various browsers
• BB-930 - Consumer flow adjustments to design in regards to Product Description with text wrapping with images
• BB-1135 - Functionality to adjust Gift Card purchaser names
• BB-1245 - Warning adjusted on capacity overbooking with editing existing bookings
• BB-1250 - Gift Card Pass-code redemption has been upgraded
• BB-1275 - Ability to unarchive stock items
• BB-1326 - Adjustments to Gift Cards in online checkout to display only ‘Physical vouchers' if set
• BB-1331 - Capacity adjustments for existing party booking requiring additional tickets
• BB-1340 - Adjustments made for bookings using discount codes with deposit payments
• BB-1365 - Adjustment to Mobile UI to display amount owing in the payment button