Resources - a new capacity management experience
We've rebuilt ROLLER's Locations user experience, and it's now called Resources.
Managing capacity is key to any leisure or attraction business and this new user experience makes it simpler and more user-friendly to manage your Resources. We've also added two new booking rules to simplify the scheduling of certain products and experiences.
New interface
This new interface makes it easy to view all resources and identify the booking rules associated with each Resource. Resource groups can be expanded or collapsed and clicking on the Resource, or associated Products link opens the side panel to enable editing.
The list of Resources is also now searchable and filterable by booking rule.
New Booking Rules
We've added two new booking rules, Single Product and Single Ticket Type, to simplify session scheduling. These rules enable multiple products to be linked to a schedule and the first product or ticket purchased will define the product or ticket type of the session.
For example, consider a Virtual Reality experience, the arena has a capacity of 8, but all participants have to play the same game. They offer the Battle of the Aliens experience, Zombie Patrol and also a Droids vs Survivors.
Currently, venues create schedules for each of these 3 games, but now the Single Product booking rule enables the assignment of all 3 game products to the same schedule. The first sale of a product for a session time defines that product to all other sales for that session.
So when a guest books 2 tickets online to play Zombie Patrol at 10:30 am, then the remaining 6 tickets at 10:30 am must also select this product for the session time to show available capacity.
Single Ticket Type works similarly, imagine a Laser Tag venue wants to prevent teenagers from playing at the same time as kids under 12. They can utilise this booking rule by creating different ticket types so that once an under 12 ticket is sold for a session, then only these under 12 tickets can be purchased in that session.