ROLLER Platform updates & changes logo

Platform updates & changes

Back to Homepage Subscribe to Updates

Labels

  • All Posts
  • New
  • Update
  • Fix
  • Announcement

Jump to Month

  • May 2025
  • April 2025
  • February 2025
  • January 2025
  • December 2024
  • November 2024
  • October 2024
  • September 2024
  • August 2024
  • July 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • February 2024
  • January 2024
  • December 2023
  • October 2023
  • September 2023
  • August 2023
  • June 2023
  • May 2023
  • April 2023
  • March 2023
  • February 2023
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • November 2020
  • October 2020
  • September 2020
  • July 2020
  • June 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
Update
7 years ago

Platform Release Now Available - 21st February

This platform update is all about POS! Keep on reading to find out some great new functions we have implemented to make your POS user experience even better 💯

feature

  • Apply Gift Card payments to existing bookings in POS - UX update so that gift card payments can be added to exisiting bookings in POS How do I activate this? This is automatically updated, you might have to refresh your POS if you are prompted to. Learn more
  • Integrated Cash Calculator for closing POS till - When closing your till, POS users can now use the Cash Calculator to input the amount of notes or coins per denomination to total the amount of cash in the till. How do I activate this? This is automatically updated, you might have to refresh your POS if you are prompted to. Learn more
  • Searching for Waivers by Date of Birth in POS - Search for waivers using a customer’s DOB, in the instance, you are unable to find their waiver due to perhaps a typo in their names. How do I activate this? This is automatically updated for all POS2 and Waivers clients. Learn more
  • ROLLER Connect Refund receipt - ROLLER Connect has a new receipt template for refunds. How do I activate this? This is automatically updated for all ROLLER Connect Users

update

  • BB-391 - Update to gift card email template for Physical Gift Card pick up
  • BB-1889 - Gift Card expiry update implemented
  • BB-1890 - Adjustment to multiple giftcards payments on POS
  • BB-1914 - UX changes implemented to Activity Stream
  • BB-1966 - Upgrade to exporting PDF functionality
  • BB-1973 - MGL Integration update with complimentary bookings

Update
7 years ago

Platform Release Now Available - 15th February

We have some exciting features in our pipeline for the coming weeks. Until then, here are some new updates and functionalities for this week 👇

feature

  • Upgrade to POS calculator - POS users can use the touch screen to key in payment amounts or, with the recent update, type in numbers using your device’s keyboard.  How do I activate this? This is automatically updated, you might have to refresh your POS if you are prompted to.
  • Ability to set a different tax per ticket type - In addition to applying a specific tax rate to specific products, tax rates can be now be allocated per ticket type or product variety. Visit our Knowledge Base to learn more. How do I activate this? This is on by default, please edit your Products accordingly to add a different tax setting per ticket type if required.
  • Updates to Vantiv Receipt printing - Receipt template now includes POS device name. Functionality for Vantiv receipts are optional to auto print and can be manually printed on the payment page of POS. How do I activate this? No action is required for Vantiv clients.

update

  • BB-1666 - Fix implemented for Pass Advanced settings to prevent caching of original setting
  • BB-1694 - Upgrade to Gift Card functionality and generation
  • BB-1803 - Party Runsheet updated to allow export of PDF for date ranges
  • BB-1839 - Update to Logging Call functionality in Activity Stream
  • BB-1869 - Party Runsheet data upgrades
  • BB-1882 - Added validation for contact number in booking details section
  • BB-1924 - Update to Bookings report export data
  • BB-1948 - MGL integration update for data transfer
  • BB-1956 - Bookings export data grid updates to include Location column
  • POS-404 - Update made to POS 2.0 UX for refunding single ticket bookings

Update
7 years ago

Platform Release Now Available - 8th February

Happy days...we have some awesome new features added to the platform this week 👌

feature

  • New report alert! The Gift Card Sales report allows you to track sales of gift cards for specific dates or date ranges. Visit our Knowledge Base to learn more. How do I activate this? This new report is available to all clients with the Gift Card module. Please contact us if you would like to activate this for your platform
  • Track total discounts per customer - Customer records can now reflect the total discounts for each customer, this will be updated for all previous data records in your platform. Visit our Knowledge Base to learn more. How do I activate this? This new functionality is available to all clients using discount codes. Please contact us if you would like to activate this.
  • 'Minor' guest customer records - for clients using Waivers, minors who are added to waivers will now have customer records created in your platform to track their booking frequency and details. How do I activate this? No action is required as it is activated for all platforms utilising the Waiver module. Please note that this update will only take affect for new minor guest records.

update

  • BB-1439 - Admin Waiver functionality update to only allow selecting current waiver
  • BB-1467 - Update to Modifiers % and $ functionality
  • BB-1525 - Upgrade to booking sales period for Pass product configuration
  • BB-1648 - Update to “Are you sure you want to leave this page?” pop up modal
  • BB-1773 - Minor's DOB adjustment for Waiver data validation
  • BB-1836 - Design update to Checkout Flow
  • BB-1855 - GL Report upgrades for refunds
  • BB-1871 - Email template update, the text for booking confirmations with deposits has been amended to say ”Balance due as per venue’s Terms & Conditions”
  • BB-1895 - Adjustments implemented for scenario of removing tickets and waiver removals

Update
7 years ago

Platform Release Now Available - 31st January

🎉🎉🎉 Happy Hump Day! In addition to the POS Manager Code, we have released a new functionality that allows Managers and Admin staff to use their POS Passcode as a Manager Code - learn more

update

  • VM-5843 - UX and Permission Update, permission levels lower than Manager are now no longer be able to see the Manager Code setting in POS
  • BB-1090 - Design update for consumer widget: giftcard alignment
  • BB-1612 - ROLLER fav icon update on Invoice page
  • BB-1637 - ROLLER Tender Gift Card UX update
  • BB-1768 - Adjustment to Gift Card modal and expiry updates in Admin
  • BB-1796 - Update to email confirmation for complimentary bookings in Admin
  • BB-1854 - UI improvement to EOD Report
  • BB-1868 - Removal of cancelled bookings from Accounts Receivable and Recognised Revenue reports
  • BB-1873 - Alignment fix in Admin for Apply Filters button

Update
7 years ago

Platform Release Now Available - 24th January

Exciting news...we have new functionality available for POS Retail & Barcode Scanning. This gives the ability to assign Barcode SKUs to stock and speeds up the POS sales process - learn more

🎯 To activate this for your platform, please get in touch with your Client Success Manager or click here


feature

  • Gift Cards module now has a no expiry option - learn more
  • New design update for the New Booking page - learn more

update

  • BB-1537 - UI Update to Reports
  • BB-1614 - Update for Booking PDF Export
  • BB-1634 - Optimisation to POS
  • BB-1646 - Design update to booking status in Admin
  • BB-1647 - Upgrade to global navigation UI
  • BB-1716 & BB-1750 - Adjustment to Gift Card payment method for Consumer Checkout Flow
  • BB-1763 - Update to Gift Card module
  • BB-1765 - Redemption Report upgrade
  • BB-1857 - EOD Report updates
  • BB-1838 - Upgrade to POS refunds

Update
7 years ago

Platform Release Now Available - 17th January

This week we have made some minor style changes and design improvements to the Admin section of the ROLLER system 👇🏻
- Update Booking Details, Tickets and Roles grid
- Update grid to use new header style
- The 'Apply filters' button is now red in colour

update

  • BB-21 - Formatting update for Consumer Widget
  • BB-1275 - Ability to unarchive stock items
  • BB-1385 - Update to Tax and Tax free ID functionality
  • BB-1388 - ROLLER Connect Adyen Update to installation & config file
  • BB-1480 - 2-for-1 discount code POS functionality updated 
  • BB-1604 - UX upgrade to Reporting to include Horizontal Scroll Bar
  • BB-1646 - UX update to change all booking status labels to blue colour
  • BB-1675 - Update to bookings and locations validation
  • BB-1767 & BB-1775 - Gift cards module upgrades

Update
7 years ago

Platform Release Now Available - 10th January

Hope you have had a good New Years. This week, we have made the following updates to the platform:
- You can now export the Daily Capacity View to show location capacity as a CSV file. Click here to learn more
- Improvements have been made to the search function in POS

update

  • BB-226 - Update to tax invoices and group passes
  • BB-1382 - Create Product page adjustments
  • BB-1436 - Updates to Discount and Refund process
  • BB-1478 - Adjustments to percentage tipping
  • BB-1774 - Upgrade to Pass Validity (valid from date of redemption feature)
  • BB-1810 - Update to Maximum Discount Amount functionality

Update
7 years ago

Platform Release Now Available - 20th December

This week we have added new functionality to the Runsheet. You can now export Runsheet as a CSV file. Click here to learn more

update

  • BB-1450 - Adjustments for party bookings and single location scenarios
  • BB-1489 - Update to scenario for multiple single booking locations
  • BB-1517 - Ability to deactivate multi pass discount codes when booking is cancelled
  • BB-1565 - UX Update for status of bookings that cost $0
  • BB-1606 - Update to Refund and Tax inclusions
  • BB-1626 - UX Update to ‘Accept Marketing’ checkbox on consumer checkout
  • BB-1655 - Adjustments to Contact Details for Admin Bookings
  • BB-1664 - Invoice payment adjustments to credit card
  • BB-1677 - Upgrade to tax exemption feature for POS transactions
  • BB-1710 - Update to Bulgarian Translations
  • BB-1724 - Adyen HPP Soft Set up integration
  • VM-5750 - GLCode report adjustments
  • VM-5791 - Update to location logic for multiple single booking locations

Update
7 years ago

Platform Release Now Available - 14th December

Hi there,

We're sure the holiday season is keeping you busy. Here's a quick couple of updates from the team at ROLLER! Enjoy 👌
- Additional POS settings to enable custom discounts without the Manager code. Learn more
- Adyen integration with Sofort (payment method in Germany, Austria, Switzerland and Belgium)


update

  • BB-1606 - POS Refund and tax update
  • BB-1629 - UI update to consumer check out flow success page
  • BB-1632 - Update to Bulgarian translations
  • BB-1654 - ROLLER Connect upgrade for NOK currency
  • BB-1657 - Update to reports using GL Code Name
  • BB-1685 -POS Offline mode upgrade for printing receipt with RPTS
  • BB-1576 - Updates to POS calculations

Update
7 years ago

Platform Release Now Available - 6th December

Quick update from the team at ROLLER!

- Styling updates to all Admin mastheads titles, buttons and breadcrumb navigation.

Have a look at some of the minor updates below and feel free to get in touch if you have any questions 👇🏻

update

  • BB-1515 - Update to Draft products
  • BB-1584 - Improvements to the Booking Grid and sorting capabilities
  • BB-1620 - UX update to Admin search bar