Easily personalize guest experiences at POS with Forms
Greeting guests by name, confirming their dietary requirements and their booking details helps you to make guests feel valued and return to your business – this is especially true for party or group bookings.
Forms can be used to capture a wide range of additional information from guests during the Online Checkout process, however up until now this captured data has only been available to view in Venue Manager. To help you provide a personalized guest experience, ROLLER has now made guest form responses available at every Point Of Sale device.
When a guest arrives at your venue, simply view their booking and you’ll immediately able to view important additional information captured via form responses. This additional information helps you to quickly view all selections, preferences and information related to their booking, and provide them with an exceptional guest experience.
This feature available to all venues and subscription plans, no configuration is required and forms will automatically be displayed in POS for all bookings, past and future.