Email is great when everything just works, but sometimes problems delay or prevent delivery. When this happens and a guest calls reporting that they haven't received an email there hasn't been much staff could do other than resending and hope it gets there. 

New we've added email delivery statuses to the Booking activity stream to enable staff to better assist guests and resolve these situations.

Theses statuses include Sending, Delivered, Failed, Marked as Spam and Recipient Blocked with Failed emails providing staff with the reason when they hover on the status.

Find out more about Email delivery status.