2 years ago
GX Score - HQ overview
To grow your business and brand, you need to consistently deliver exceptional guest experiences and gaining clear visibility of guest sentiment across multiple venues is a challenge.
To help overcome this, we’re introducing a GX Score overview for HQ Venues.
At a glance, the new overview feature shows you:
- What guests think about their experience in each venue,
- How venue performance compares with one another,
- If negative guest experiences are being actioned, and
- Average response times to guest feedback
In a single view, you’ll have confidence that you’re delivering an exceptional guest experience regardless of how many venues you manage. This feature is now available for free for all HQ and GX Score subscribing venues at any subscription level!
If you haven’t tried the GX Score yet, we have a FREE plan, new customers receive 30 days of free access to this and all paid features.