GX Score - New free plan 👏👏👏
Collecting guest feedback is critical to success in any business, especially our leisure and attraction venues. To help you understand guest sentiment and improve the experience you provide them, we’ve relaunched the Guest Experience Score with all-new subscription plans including a free plan.
In the free plan, you’ll receive up to 50 survey responses a month and access to core features including:
- Automatic sending of surveys
- The ability to share surveys via a URL or QR code
- Offering incentives (such as discount codes) to guests
- Daily guest experience score updates, and
- Seamless integration between guest feedback and booking data
Activating the Guest Experience Score is super simple, just log into Venue Manager, navigate to Guests and GX Score, then follow these prompts.
Once you’re happy with the settings, you can click to “start sending surveys”, and guests will automatically be sent a survey after their visit.
You will also have unlimited access to the entire Guest Experience Score tool for your first 30 days, which means there will be no limits on responses or the features you can use.
After this 30 days, you’ll continue to have free access to the Guest Experience Score and you can upgrade at any time to obtain more guest responses and access all the Guest Experience Score features.
If you’re not already using the Guest Experience Score, you’ll be amazed at the improvements it can make to your business. The free plan is a fantastic opportunity for you to automate guest feedback, understand guests’ perception of your experience, and align staff with guest satisfaction - all at no additional cost.
Give it a go today!