You can send payment links to guests via text/SMS or email to quickly and securely collect booking payments. 

When a guest calls your venue to create a new booking or pay an outstanding balance, you can now send an instant payment link directly to them via email or text/SMS. Rather than asking guests to provide card details over the phone, the guest can securely pay on their own trusted device, via their preferred payment method, keeping all of their card details private. 

To send a payment link, simply view a booking with an outstanding balance in Venue Manager and:

1. Click “Take Payment”. 
2. Next, select email or SMS as the transmission method and enter the guest’s email or phone number before clicking “Send”. 

You’ll see live updates in the booking once the payment is received, and the guest will automatically receive their booking confirmation email. 

Payment links are commonly used when collecting payments for bookings made over the phone or via social media platforms. In addition to improving operational efficiency, venues will prevent chargebacks thanks to strong customer authentication built into the payment link and reduce their PCI compliance risk.

This feature is available to all venues using ROLLER Payments. To implement or find out more, simply contact your account manager or support.

Learn more about sending payment links