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UpdateFix
5 years ago

Platform Release 13 November

  • Venue switch updates

    New clients using venue switch functionality will no longer be required to reset their password to use this functionality. They will only need to log out and log back in to start using this functionality. Also existing clients using the venue switch functionality will no longer see a banner to warn them that they are impersonating a live venue either.

  • Ticket template

    Tickets downloaded from the Venue Manager directly and through the order confirmation email is now showing the number of tickets in the booking, for example, ticket 1 of 2.

  • Worldpay refunds

    An update has been made to the ROLLER - Worldpay integration to support reversals and to disable the ability to refund after 45 days due to Worldpay's limitation.

  • Online checkout in Explorer 11

    Some Internet Explorer 11 security settings can block communication between parent page & child window for venues using hosted payment pages. Where this error is detected the user will now be presented with a warning message advising of the browser configuration issue blocking payment.

  • Staff member activity

    A fix has been implemented to ensure the POS activity log and Venue Manager activity stream is data is associated with the correct staff member logged in to POS at the time of transaction.

  • Membership custom ticket ID's

    Membership custom ticket IDs can be used to redeem tickets online as discounted codes, similar to the redemption rules applied in POS.

  • Gift card redemptions

    A fix has been implemented to ensure Vantiv gift card values are properly deducted and recorded in the payment history when redeemed.

  • Mobile check-in app sync

    The requirement to manual sync to find a booking has been eliminated after scanning a ticket.

  • Standard pass calendar update

    Updated the default year displayed in the calendar modal used in the standard pass setup page when defining a fixed sales end date.

  • Ticket downloads

    A fix has been implemented to allow downloading of tickets, master and itemized, from the Venue Manager.

  • Online waiver signatures

    A fix has been implemented so that if the online waiver is opened using a touchscreen device, it recognizes a signature drawn via touch.

  • Tips fix

    A fix has been implemented to correctly record a tip added to a fully paid booking.