ROLLER Platform updates & changes logo

Platform updates & changes

Back to Homepage Subscribe to Updates

Labels

  • All Posts
  • New
  • Update
  • Fix
  • Announcement

Jump to Month

  • May 2025
  • April 2025
  • February 2025
  • January 2025
  • December 2024
  • November 2024
  • October 2024
  • September 2024
  • August 2024
  • July 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • February 2024
  • January 2024
  • December 2023
  • October 2023
  • September 2023
  • August 2023
  • June 2023
  • May 2023
  • April 2023
  • March 2023
  • February 2023
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • November 2020
  • October 2020
  • September 2020
  • July 2020
  • June 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
NewUpdateFix
5 years ago

Platform Release 17 October

New 

  • Detect online bot activity

    Online checkout now includes a setting to activate ReCAPTHCA in an online checkout to detect and challenge bot-based fraudulent transactions. Venues can activate this by turning on the Detect bot activity setting in the online checkout settings page in Venue Manager.

Update 

  • Multiple product membership redemptions

    Venues using the membership functionality (currently in beta) can now redeem more than one product per booking/transaction.

  • Thailand POS denominations

    Venues located in Thailand will be presented with Thai Baht denominations when using cash to process a transaction in POS and when cashing out using the cash calculator.

  • Access to ROLLER Help Centre from POS

    Venues now have the ability to access the ROLLER Help Centre directly within the POS application by clicking 'Help' from the More ... menu. If you wish to de-activate this function in POS, navigate to More > Settings > Device and deactivate the Enable Help in the main menu setting.

Fix 

  • Localised date support for waiver search

    Enhancement to support the localised date format (such as MM/DD/YY) when searching for a waiver by date of birth in POS .

  • POS templates

    Fixes relating to POS templates to ensure the same product is not displayed multiple times, which introduced a performance issue and impacted the POS to load time.

  • Attendance report

    Updated the Attendance report to display the name of the device name that was used to check in the ticket rather than purchased the ticket.

  • BOCA printer bulk printing

    Implemented enhancements to support bulk printing between 6 - 10 tickets using a BOCA printer.

  • Coping schedules

    A pop up blocking the ability to copy a schedule from one product to another has been removed.

  • Zip code capture in Membership purchases

    Venues capturing Zip code at POS will be required to enter the code before they can authorize a customer's credit card and complete the membership purchase.

  • P0S manager code retries

    Entering a manager code as a POS operator to access prohibited areas of the POS no longer deducts the number of attempts to enter the code.

  • Reporting daylight saving adjustment

    Adjustment to ROLLER reports supporting daylight savings so that it is showing the correct data.

  • Loyalty search

    Implemented fix relating to searching loyalty customers by loyalty number.

  • Invoice widget update for Adyen

    Support for the Adyen hosted payment page has been added to invoice widget.

  • Deposit payments in online checkout

    Implemented fixes related to the recent conversion optimisation updates affecting checkouts offering deposit and full payment functionality.

  • Company validation

    Updated the user interface when creating a company in Venue Manager (Customers > Companies) to define the maximum character length.

  • Payfort hosted payment page fix for online checkout

    For venues using Payfort as their online payment gateway, if the hosted payment page is closed, an error message will appear on the checkout instead of being stuck in the "processing payment" page.

  • Tax calculation update on online checkout

    Fix implemented for tax calculation in the POS cart for deposit payments.

  • Venue Manager booking partial payment fix

    Taking a partial / deposit payment for bookings is now charging the right amount to the customer.

  • Login error message

    Updated the error message if a user tries to log in to ROLLER when email and/or password is left blank. Also updated the message if the user forgot their password or entered the wrong password.

  • Unpaid funds on suspended memberships

    Re-activating a suspended membership will back charge the amount owing up until the date of automated suspension rather than the entire period (i.e. it will not accrue owing funds for the period after suspension).

  • Updating a staff members role

    A fix has been implemented related to the recent upgrade to Auth0 to remove an error when a staff members role was changed.

  • Payments in Venue Manager

    A fix for an issue relating to recent Auth0 upgrade where staff members assigned a custom role was not able to process payment for a booking in Venue Manager.

  • GL codes and reporting categories

    A fix has been implemented so that products assigned to a reporting category are correctly listed in the reporting categories view in reports instead of showing as "unassigned".

  • Venue specific translations

    Changes have been made to support online checkout venue-specific translations where capitalised letters of the venues URL slug caused the translation not to initiate.