This month's release introduces new features including the new POS Functions menu, addition of Ticket Templates to Template Studio, access to manage POS receipts, discount and gift card support for SSK plus central management of multi-venue staff and roles. Additionally, there are many other updates and fixes - read on for more details.

New 

• Quicker access to POS functions

  ROLLER POS now features a new More button to give staff members faster access to Open Till, Till Notes, Settings and Activities functions. This button’s position is also fixed to the bottom left-hand corner, eliminating confusion and time-consuming scrolling to access these functions.
  Learn more about POS functions

• Template Studio support for Ticket Templates

  Template Studio now features support for editable Ticket Templates to enable you to customize your venue’s PDF tickets. Ticket Templates have been updated to make it easier for your guests to find key information on their tickets.
  Learn more about ticket templates

• Manage your venue’s POS receipt settings

  You can now manage your venue’s POS Receipt Settings within Venue Manager, including the display and print options, uploading logos and managing tipping prompts. You were not previously able to edit these settings and this is the first stage in exposing all configuration properties.
  Learn more about adjusting POS receipts

• Discounts & Gift Card support in Self Service Kiosk

  Support for discount codes & gift cards has been added to our hugely successful ROLLER Self Service kiosk app, providing guests with the ability to self redeem offers.
  Learn more about discount codes & gift cards in SSK

• HQ managed staff & roles

  HQ Venue Control is a beta feature of ROLLER Venue Manager enabling multi-venue operators to centrally manage Products, Settings and now Staff Members and Roles.
  Learn more about managing HQ staff & roles

Update 

• New & improved Staff Member management experience

  We’ve updated the Staff Member record & listing pages in Venue Manager to provide you with a cleaner & more user friendly interface. Venues using Time Tracker will be able to quickly view the current clocking status of Staff Members from the listing as well as filter the listing by clocking status.
  Learn more about staff member accounts

• Mobile Check-In app performance optimisations

  The Mobile Check In App has been enhanced to improve performance for venues with very high ticket volumes.

• Recurring membership ticket information in POS

  For venues using the recurring membership functionality (beta), users can now see when the membership starts and the cost per month by searching the membership and click on 'Ticket' in POS.

• Recurring membership refunds

  Venues using the Worldpay online payment gateway integration can now refund a customer's recurring payment transaction from Venue Manager by searching for the booking and selecting the Refund option from the More menu.

• Data API performance optimisations

  Numerous optimisations have been implemented to improve the performance of queries and to mitigate timeouts.

• Products not for individual sale

  Products configured as Not for individual sale will no longer display as an option to sell when adjusting a POS menu item.

• Autocomplete address lookups

  We have changed providers from Google Places to Algolia Places to support this functionality.

Fix 

• Time Tracker login

  Venues using the Time Tracker functionality can now login to the Time Tracker page without seeing an unauthorized message.

• Deferred Revenue per Booking Report adjustment

  Fixes to exclude fully paid stock items or past bookings on this report, as they should be recognised as revenue instead of deferred revenue.

• SSK start screen optimisation

  SSK has been optimised for checking for active device, where the active device API is no longer called on the start screen because it could be idle for any length of time.

• Ticket based capacity adjustment

  Venues selling Standard Passes with a set ticket quantity to manage capacity instead of Location functionality are now seeing the correct available/remaining passes to purchase in the Online Checkout.

• POS cash refunds

  Fixed an issue with cash refunds in POS adding the amount refunded to cash taken in the Current Till. This also corrects figures displayed in the End of Day report.

• Transaction Fees

  Fixed a display issue for Venues adding a per-product transaction fee showing the incorrect transaction fee amount in both Online Checkout and Venue Manager.

• Discount code generation

  Updates to generate the correct quantity of new discount codes when items are added or quantity has been increased in a booking.

• Multiple venue POS access

  Fixed issue for Staff Members of multiple Venues using the Launch POS function from Venue Manager when they have switched to a non-home (non-default) Venue.

• Waiver expiry email template

  Fixes of the Waiver Expiry Email to ensure editing of the template is saved properly in Template Studio.