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Update
6 years ago

Platform Release Now Available - 28th May

📌 With our communications last week on the new navigation, please note we have now revised the release date to the week of June 6th. Please remember:

  • The current navigation will be the default setting with the option to toggle between the two to view the new design so that you can use ROLLER Venue Manager as you're accustomed to, but also allow you to trial the redesign and retrain prior to the permanent switch over 
  • With the update, ROLLER will provide you with accompanying articles on the sitemap, how to switch between the two and a timeline
  • The update will improve findability, usability and the general user experience of navigating the platform

🎈 This week, our focus is on improving existing functionality and design within the platform as well as releasing a new integration with EMBED. Please watch the video below for a run through of this week's updates 👀

🙌  NEW FEATURES & UPDATES  🙌

  • Updates to Venue Manager -  We’ve made some updates to the platform header and have added an in-platform support tab to link to our Knowledge Base & Support, Platform Status, and Release Notes. This also allows you to look up articles while using Venue Manager. How do I activate this? All platforms have been automatically updated with this
  • Booking Holder Functionality -  We’ve made updates to the UX and functionality of searching for existing customers, updating their record and change the booking holder with ease. How do I activate this?  The update is live on all platforms. You can read our Knowledge Base article here
  • EMBED Integration -  EMBED offers cashless payment systems allowing the issue of value cards to be used, for example, on gaming machines. Clients utilising EMBED can now redeem cards on stock items using our POS system with this integration. How do I activate this? Click here to activate this for your platform or read our Knowledge Base article to learn more

feature

  • Update to Venue Manager login screen - We’ve updated the design of our Venue Manager login page, the functionality remains the same but if you would like to see this, login or click here. How do I activate this?  No action is required, this is automatically updated

update

  • BB-929 - POS update for $0 payments
  • BB-1015 - Update to pass set up for ‘Online Sales Close’ option automatically set to 11pm instead of 12pm
  • BB-1068 - Update to Sessions on POS to prevent purchases on past dates
  • BB-1387 & BB-1582 - Gift Card tab updates on POS
  • BB-1613 - UX update for checkouts when maximum capacity is met
  • BB-1867 - Minor improvement to booking details functionality
  • BB-1885 - Allow for more than one name in customer name fields
  • BB-1886 - UX update to name of tab for Tickets & Booking and Availabilities pages
  • BB-1902 - Fix in place for bookings where email address wasn’t initially added
  • BB-1941 - Performance upgrade to Activity Stream
  • BB-1963 - Customer Activity Stream to create entries for when bookings are cancelled
  • BB-2030 - Activity Stream to reflect changes made to forms
  • BB-2042 - Fix implemented for primary contact and additional contact use case
  • BB-2049 - Update to refund message for Adyen
  • BB-2066 - Display issue for Activity Stream and postage amounts fixed
  • BB-2101 - Sessions product ticket type upgrade
  • BB-2138 - Fix for enquiry form email link implemented
  • BB-2144 - Update for SZ Booking Details
  • BB-2157 - UX Updates for Itemised tickets in POS
  • BB-2177 - Update to custom staff roles and reporting access
  • BB-2179 - Embed integration updates
  • BB-2188 - Add on upgrades when configured in new product
  • BB-2190 - Minor UI update for Waivers kiosk
  • BB-2194 - Block out capacity upgrade
  • BB-2230 - UX update to landing page before checkout grid loads
  • BB-2298 - Removal of javascript on Pass product
  • BB-2302 - Improving consistency by adding * to required fields on checkouts
  • BB-2314 - Update to Internet Explorer and Payment Express payments integration
  • BB-2327 - Secondary checkout flow page will have the date locked
  • BB-2331 - Upgrade to Waiver Kiosk minor age functionality
  • BB-2339 - Change implemented on waiver kiosk for terminology for minor age limit