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Update
5 years ago

Platform Release Now Available - 5th August

👋 This week, we're implementing some improvements to existing platform features, specifically around waivers, POS refunds & Memberships (BETA). Read below to see all the updates: 

  • Waiver address field
    You can now capture a waiver holder's address by activating the "Capture address" checkbox in the Waiver settings rather than creating & adding a separate form. Read more about how to create and edit waivers here
  • Booking cancellation on full Refund  
    There is now a default option to cancel a booking following a full refund completed in the Point of Sale. Read more about refunding and cancelling a booking in POS here
  • Enhancements for Memberships (BETA)
    For clients currently trialling the Membership functionality:
    • Pre-purchasing memberships in POS (BETA)
      You can now set the membership to start on a future date in the point of sale. Read more here 
    • Membership emails (BETA)
      The Membership functionality now comes with its own Membership-specific email templates that are editable via the Template Studio. Read more here
    • Membership activity stream (BETA)
      The Membership activity stream is now updated so that users can view the history and flow of events relating to that membership, such as payment error (i.e. possible stolen card, do not honour, issuer or cardholder has put restriction on the card, or insufficient funds), emails sent to customers, card information update, and successful transaction of arrears easier. Read more here

update

  • Adyen payment fixes
    Fixes for online bookings made with venues integrating with Adyen around high traffic times (BB-3626)
  • Recurring membership payment amount update
    Update on the number of digits shown after the decimal point in recurring membership payment (BB-3907)
  • Standard Pass date selector update
    Fixes around how the date selector works when choosing the dates the pass is available to be used (BB-4601)
  • Reprinting receipt in POS
    Update on the functionality around reprinting receipt in POS (BB-4709)
  • Payment method in POS update
    Adjustments around showing Complimentary payment option in POS (BB-4724)
  • Purchasing negative-value stock products in POS
    POS operators are now able to purchase negative-valued stock items in POS (BB-4726)
  • Discount update for HQ Managed Products
    Adjustments to some products linked to HQ Managed Products and it's associated discount codes (BB-4735)
  • Update on the tickets syncing in the Check In App
    Improved the search time between scanning a ticket and when the booking appears in the check in app (BB-4747)
  • HQ Managed Product update

    Venues using HQ Managed Product can no longer add additional stock varieties in the venue level (BB-4758)

  • Membership in POS update
    Child product name is now shown in the POS (BB-4199)
  • ROLLER URL update in checkout
    Update made to the URL linked to the ROLLER logo at the bottom of the gift card widget (BB-4625)
  • Membership redemption fixes
    Fixes around the discount code generation and redemption for the Membership functionality (BB-4515)
  • Fixes around $0 booking in POS
    An update has been made to the POS where the amount paid will not go above the value of the booking (BB-4789)