2 weeks ago
Platform Updates, Fixes and Enhancements
Sell
- Memberships - Resolved a display issue that made it difficult for guests to cancel their membership online.
- Progressive Checkouts
- Enhanced online accounts to make it more clear which payment methods were used for upcoming tickets.
- Resolved a display issue to reduce confusion for users when purchasing gift cards.
- Optimized how descriptions are displayed per each product to reduce friction in the checkout.
- Resolved a bug that caused resources to be incorrectly assigned for online checkout bookings.
- Fixed an issue which caused the number of guests in a party to decline when items were removed from the cart.
- Resolved an issue that caused discounts to include the postage amount on gift-cards.
- Enhanced the checkout to show guests a sold-out disclaimer when they fully book a product and attempt to add more of the product to the cart.
- Resolved a problem that prevented some guests from rescheduling their passes using online accounts.
- Fixed a display issue that caused the terms and conditions buttons to overlap.
- Fixed a visual glitch that temporarily caused the checkout button to be difficult to click on mobile.
- Fixed an issue that prevented guests from being able to reschedule their booking if the online accounts advanced rules were configured in a specific way.
- Resolved a bug that allowed compulsory tickets to be removed from the basket.
- Enhanced the checkout so that sub-categories now show in the checkout, when the checkout section is set to display products from a category.
- Added the Taiwan country code into the progressive checkout.
- Added controls in online accounts when guests attempt to change their details.
- Enhanced the recent checkout upselling feature to better present add-ons to guests, to maximize cart attachment.
- Enhanced the cart summary in progressive checkouts so that it's clearer for guests to read the items in the cart (or previously purchased, for online accounts).
- Enhanced the progressive checkout so that venues can now link guests to a specific section of a checkout - useful if checkouts are long. This means websites can now link guests to the specific section and eliminate scrolling from guests. (this has been shown to increase checkout conversion rates).
- Meta Pixel - Updated the Meta Pixel so that value is linked when items are added to the cart.
- Fiskaly - Resolved a bug that prevented fiscal data from appearing on receipts when the Fiskaly integration had been completed.
- Booking confirmation email - Fixed an issue that prevented booking confirmation emails from being sent to guests after the guest updated the booking using Online Accounts.
- Consecutive sessions - Resolved a problem where consecutive sessions could be purchased across any sales channel, despite the session time not being available.
- Venue Manager - Fixed a display issue which showed bookings as overpaid if a tip was captured in POS.
- Mobile F&B Ordering - Fixed a display issue that asked guests for a tip multiple times unnecessarily.
- POS
- Refunds now correctly include tax when refunding individual tickets.
- Fixed a problem that prevented the till from opening in certain circumstances.
Manage
- Availability - Fixed an issue where HQ controlled products did not display availability for certain locations despite being set for all venues.
- Capacity - Resolved issue where cancelled/incomplete bookings were erroneously blocking capacity in the Daily Capacity view.
- Venue Manager
- Export of bookings with '/' in the name is now supported.
- Contact details within a group in an inquiry form now appear in the header of the Activity Center flyout.
- Fixed an issue preventing password reset for accounts.
- Tax variations can now be deleted from Venue Settings.
- Fixed a display issue for ticket availability within session passes in VM and CX.
- Archived standard passes are no longer marked as in use by a package after removal.
- Resolved issue where item holder names completed via form at checkout were not showing on the booking when purchasing memberships and a session pass together.
- Email Template Studio - The waiver section in confirmation emails now use the template color.
- HQ - Resolved issue where HQ staff with custom roles were unable to access Settings > Account despite the option being enabled.
- Party Packages
- Resolved an issue where two default tax rates were being set simultaneously in Venue Manager, causing Party Packages to incorrectly default to 0% tax.
- Resolved issue where resources fell off Party Package Bookings after Booking Amendments, ensuring Booking Amendments no longer cause resource drops.
- Resolved and issue in the Party Summary Runsheet so it now filters resources correctly.
- Refunds - Fixed issue where undoing a Paid Invoice by bank transfer resulted in automatic refunds in cash.
- Schedules - Fixed an issue where selecting a specific green color in schedules did not save correctly, causing the schedule to appear as if it had no dates allocated.
Reporting
- API - Added BookingItemId to getTickets API.
- Reporting
- Fixed an issue with missing data in attendance report.
- Addressed an issue with Blank ItemHolderID in members export.
- Fixed an issue with guest count showing as 0 in bookings with Packages.
- Daily summary now includes Till float in Actual cash total.
- Booking ZIP Code export no longer shows Australia when country is blank.