Platform updates & changes

today

Platform Updates, Fixes And Enhancements

Sell

  • HQ: Price rules can now be configured to display in online checkout from within HQ products.
  • Memberships
    • Resolved a visual error where the membership status was incorrectly displaying for some memberships.
    • Resolved a visual error where the membership status was incorrectly displaying as active for some expired memberships.
  • Online Accounts
    • Fixed an issue where guests could see gift cards in their online account when the gift card was purchased by the guest but for a different recipient.
    • Fixed an issue where online account phone numbers were being shortened, causing the guest not to be able to access their online account.
  • Online Checkout
    • You can now arrange the display of variations, add-on variations, and party inclusions in the online checkout.
    • Fixed a problem where some venues could not create new progressive checkouts.
    • Resolved a problem where online checkout was failing to properly enforce minimum purchase limits.
    • Fixed a bug where the "from" price in the online checkout was not accounting for minimum purchase limits.
    • Resolved an issue where clicking the subtract quantity button was instead adding quantity.
    • Made optimizations to the auto-scrolling behaviour when clicking on a product variation in the checkout and scrolling to the addons sections.
    • Enhanced the checkout home page for products with long names.
    • For venues with a checkout which starts in a future month, the calendar now loads as expected, allowing you to select a date.
  • POS
    • Fixed an issue that prevented some operators from closing the till session.
    • Amusement Connect cashless card now remain assigned on POS as expected.
    • POS Folders now correctly contain products for HQ POS templates.
    • The Membership expiry date no longer appears for indefinite recurring memberships.
  • Receipts: Fixed an issue that caused incorrect subtotals to display on receipts.

Serve

  • Payment Links: Added the ability to send payment links from POS to guests, to request outstanding payment for their bookings.
  • Email: Added the ability for several ROLLER email templates to be disabled from delivery to guests.
  • Waivers: HQ's now have the ability to create waiver templates within ROLLER HQ, which can be added to their controlled venues.

Market

  • Memberships
    • Fixed an issue where if a membership was assigned to a waiver holder, the membership would only show against the booking holders profile in Venue Manager.
    • Fixed an issue where if a cart contained multiple products for multiple future dates, some membership discounts would not apply correctly.
  • Email
    • Fixed an issue where the itemised breakdown of products for a party package would not display on booking notification emails.
    • Fixed an issue where after generating emails for partial payments, the follow-up or final payments for a booking would not trigger the expected emails to send.

Manage

  • Exports: PDF Exports now support additional character sets (Chinese, Korean & Japanese).
  • Party summary: Fixed an issue where party summary export was showing the wrong wristband allocation for future dates.
  • Reports
    • Addressed an issue causing delays in the reporting of new product sales data in Revenue recognition.
    • Trial balance no longer removes gift card deferred revenue when the booking with the gift card sale is cancelled.
  • Product: Fixed an issue where tax % was showing in 1000s in tax override dropdown.

Groups

  • Staff Permissions: Added a new permission, which controls whether staff can edit the resources assigned to products. 
  • Memberships: Added the ability to define the discount name for display on POS, to existing membership discounts within HQ managed products.

Integrations

  • API 
    • Fixed an issue where disabled API keys may still allow usage of the key.
    • Fixed an issue that prevented creating unique names for API keys.
  • Cashless Cards: Added a direct integration with Cashless Card System Sacoa, allowing Sacoa cards to be sold, reloaded and tracked at POS, keeping card balances and transactions automatically in sync.
  • Channel Management
    • Added a direct integration with OTA marketplace Trip.com, enabling centralised availability, booking data and reporting between the two platforms.
    • Added a direct integration with Google Things to do, enabling venues to boost bookings and increase discoverability by publishing their experiences via Google's platforms