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UpdateFix
2 years ago

Platform updates, fixes and enhancements

The following updates, enhancements and fixes have been deployed:

Reporting

  • Booking report - resolved an issue where Excel exports were missing some data
  • Chargeback rate - fixed an issue with the calculation for chargeback rates on Payments Dashboard 
  • Daily capacity - fixed a calculation issue with redemptions
  • Groupon - made an update to rename "Vouchers Redeemed" to "External Payments"
  • HQ - resolved a challenge with different time zones across managed venues
  • Reporting categories - solved a challenge preventing certain items from being assigned to a category 
  • ROLLER Payment Transactions - fixed an intermittent issue preventing exporting via Excel
  • ROLLER Payments Payout export - enhancement to support custom reporting times
  • Stock - resolved a challenge with revenue recognition for booking which only contain stock items
  • Xero export - fixed a problem where gift card refund calculations were being double counted

Payments

  • Apple Pay - resolved problem intermittently preventing Apple Pay transactions
  • Autofill - update to support card detail autofill for Chrome browsers
  • First Data - resolved a challenge preventing Venue Manager refunds via First Data
  • Opayo - enhancement to enable guests using IPv6 to use 3DS2
  • Payment links - enhancement to email template to include all currencies 
  • Payment links - improved currency format display in Venue Manager
  • Payment links - updated messages when a link is paid via SMS 
  • Payment reference - fixed a problem with the reference for some payments
  • Refunds - enhancement to refund error messages
  • Worldpay - improvement to transaction processing times for customers using Ingenico Lane 3000 Cloud 

POS

  • Consecutive sessions - fixed a problem with consecutive session prices sold at POS
  • Device settings - made an update to prevent device settings from being update accidentally
  • Gift cards - fixed an issue with gift card balances
  • Open Products - enhancement to onscreen number pad when selling open products
  • Tabs - enhancement when searching for a tab name in POS
  • Tabs - enhancement to group items in tabs by product name
  • Tabs - enhancement to show recently added items
  • Tabs - update to show newly created tabs immediately in POS 

Bookings

  • Balances - resolved an issue with outstanding balances when a booking is updated
  • Email address - enhancement to the display for long guest email addresses
  • Items - improvement to how booking items are displayed in the booking
  • Postcode - enhancement to postcode field for bookings created via online checkout
  • Tax override - fixed a problem with tax amount preview when overriding booking tax 

Discounts

  • Discount email - added support for discount code emails when ticket ID is used as the code
  • Discount summary - resolved a problem where discount summary was not displaying
  • Gift cards - resolved a challenge where discounted gift card revenue was recognized on the wrong date
  • Memberships - update to hide membership discounts from discounts view
  • Usage limits - fixed an issue where usage limits were ignored 

Progressive Checkout

  • Availability - fixed various issues with availability & purchase limits 
  • Cart - corrected text misalignment with tax in the cart
  • Forms - resolved an issue blocking country selection in custom forms
  • Gift Cards - fixed a problem when selling gift cards with only one delivery type 
  • Guest Names - enhancement to enable you to capture the name of each ticket holder for online purchases

Waivers

  • Mobile - enhancement to UI when signing a waiver via a mobile device
  • Waiver kiosk - fixed a challenge when date of birth is entered incorrectly
  • Waiver kiosk - update to email validation messages in waiver kiosk
  • Waiver URL - fixed a challenge with the waiver link included in confirmation emails  

Memberships

  • Booking holder - update to prevent memberships from being purchased without a booking holder
  • Complimentary - enhancement to prevent complimentary memberships from being sold at POS
  • Emails - resolved an issue where multiple emails were sent for new membership purchases

Groupon

  • Availability - fixed a problem with product availability in Groupon
  • Product IDs - enhancement to Groupon products table UI in Venue Manager

Packages

  • Availability - fixed a problem with availability for packages in online checkout and POS
  • Creating new packages - enhancement to UI when creating new packages

Other

  • API prices - update to support overriding product prices via API
  • Categories - resolved a UI challenge with long product lists when assigning product categories
  • Companies - enhancements to button text when creating a new company records
  • Date import - solved a challenge with ticket holder names when importing bookings
  • Forms - fixed a problem when uploading files via custom forms
  • Gender - enhancement to add gender options "Prefer not to say" & "Other" as well as "Male" & "Female"
  • Invoice email - resolved an issue with the invoice email preview in VM
  • Playground - enhancement to products configurations when updating playground
  • Print till reconciliation - fixed a problem with the print till reconciliation button in VM
  • Redeam - update to allow users to choose which products sync with Redeam
  • Resources - resolved  an issue where resources couldn't be updated when editing products
  • Runsheet - resolved a challenge where product categories caused issues with the runsheet
  • Saved views - fixed a problem with special characters preventing users from updating saved views
  • Scroll bar - enhancement to VM scroll bar when using a small screen size
  • Shortcuts - update to shortcut usage when edits are pending
  • SSK - enhancement to finding bookings when one guest has multiple bookings on the same day
  • Tipping - update to allow saving when predefined tip percentages are updated in Venue Manager