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UpdateFix
2 years ago

Platform updates, fixes and enhancements

The following updates, enhancements and fixes have been deployed:

ROLLER Payments 

  • Transaction search - optimised the search for ROLLER Payments transactions to extend the current limitation of 7 days to 365 days;
  • Chargeback emails - fixed issues with the timestamp and enhanced the text formatting;
  • Duplicate bookings - resolved an issue that could result in duplicate booking creation;
  • Reporting- several enhancements have been implemented:
    • Refunds - fixed a data ingestion issue that resulted in an incorrect date being presented
    • Chargebacks - fixed issues with the chargeback value presented in reports
    • Settled status - this transaction status has been removed from reports to simplify them
    • Adjustment record - added a new adjustment record for uncommon/infrequent payment events to enable full balancing
    • Payout timestamp - updated the date presented in payout reports from the date it was settled into Venues ROLLER Payments account to the date payout is initiated to the venues Bank account
    • Filtering - added a Transaction Channel filter to filter report data by the location of the payment (transaction) rather than booking source
    • Report names - updated the file names of exported reports.

Memberships

  • Validation of payment method - added further logic and validation to ensure that the card tendered for a recurring membership permits payment tokenisation. Staff will be presented with an error when an invalid payment method is presented;
  • POS Search - fixed issues that resulted in inconsistent behaviour of the member redemption search field 

HQ

Several fixes for Bulk Product editing have been deployed, including:

  • Incorrect detection of edited fields
  • Correctly edit prices of Addons to controlled Venues
  • Prevent the addition of membership variations with different payment frequencies
  • Allow removal of any time of variation of an HQ product
  • Image uploading in bulk edit
  • Add validation for character limits for short and full product descriptions
  • Prevent overriding of venue level Package variations from HQ
  • An issue with venues appearing twice in the selection modal
  • Issues affecting editing of the ticket price for a session product
  • Add validation to prevent the entry of non-numerical characters into the price fields
  • Validation to prevent the creation of duplicate venue tag names
  • Problems exporting product logs

Other general HQ updates, fixes and enhancements:

  • Access issues - fixed a role permission issue that resulted in some staff not being able to authenticate to access applications correctly;
  • Adding venues to staff groups - fixed an issue where providing staff with access to additional venues was not able to be updated;

Other Issues 

  • Daily capacity - fixed a problem where bookings assigned to a 'Booking Manager' would not appear in the Daily Capacity view;
  • Tipping - solved a problem where tips could not be refunded on unpaid bookings;
  • Gift cards - resolved an issue with incorrect redemption of gift cards in scenarios where multiple gift cards are redeemed at POS;
  • Self-serve kiosk printing - upgraded supporting technology for print job management to better handle device dropouts and disconnections;
  • Email templates - solved an issue where language translations keys were displayed in Template Studio;
  • Companies -  added pagination and export to the Companies page in Venue Manager;
  • Waivers - fixed an issue with the display of Arabic characters in Online Waivers;
  • Activity stream - fixed an issue with failed recurring payment events not being captured and displayed;
  • Language Translations - fixed an issue where translations were not displaying in Venue Manager;
  • Invoice payments - updated the message displayed on the success screen to remove "You will also receive a receipt of your purchase via email";
  • API Credentials - added validation and error messages for situations where the user creates credentials that contain reserved names.