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NewUpdateFix
a month ago

Platform Updates, Fixes And Enhancements

Sell

  • Cloud printing
    • Fixed an issue that prevented more than 12 stock items from being selected in print station settings.
    • Resolved a bug that prevented the table name from appearing on a docket for stock products added to an existing tab.
  • Memberships: Resolved a graphical bug that caused memberships to display as "Current" despite being expired.
  • Online accounts: Resolved a bug that prevented some guests from updating card details.
  • Online Checkout: Fixed an error that caused consecutive sessions to appear as available despite a lack of future availability for the additional sessions.
  • POS: Resolved an issue that caused barcode scanners not to add a stock product to the cart after the barcode was scanned.

Serve

  • Mobile check-in: Fixed occasional MCI load issue.
  • POS
    • POS - Can now require attaching a waiver to a ticket when taking split payments.
    • Cash in/Cash out updated fixed. Venues advised to reload their browser if the Submit action is still disabled.
    • Package purchased at POS now prompts for a waiver on all tickets included in the package.
    • Fixed POS Operator so that staff are unable to reschedule bookings in POS.
  • Template studio: Booking payment receipt PDF is available on Template Studio to support translations and customisations.
  • Waivers: Existing waiver holders are no longer asked to complete the waiver again (online waiver link).

Market

  • Discounts
    • Discount code booking and redemption date restrictions allow a single date.
    • Membership discounts configuration simplified by including 'unlimited' in the selection options.
    • Fixed an issue where discount codes are dropping from bookings when a booking is edited.
    • Discounts allow 0.00 amount to allow for tracking of community campaigns using unique codes.
    • Buy and Get HQ discount codes fixed when selecting more than one stock variation.
    • "Maximum possible discount" is available when filtering by "Gift cards" or "All products".
  • GX Score: Fixed "Read More" in GX score dashboard so that it opens the specific comment.
  • Memberships
    • Membership details e-mail template now sends test e-mails for all applicable bookings.
    • POS2 - Split payment fixed when redeeming a membership.
  • Waivers: Fix to allow certain email domains to be captured against booking holders in VM.

Manage

  • Daily Capacity
    • Daily Capacity view now correctly shows the overbooked status after booking updates.
    • Booking info on Daily Capacity page now reflects correct data when block capacity overlaps session times.
  • Exports: Umlauts/special characters now display correctly in Excel/CSV download.
  • HQ
    • HQ Party Package sales availability now correctly syncs to managed venues.
    • Fixed HQ Party Package phrase for party name not transferring to connected venues.
    • HQ Party Package sales availability now properly transfers to connected venues.
  • Party Packages
    • Resolved an issue where Party Package variation was not adhering to the Party Package Program.
    • Fixed an issue with the creation of Party Packages with durations longer than 120 minutes.
    • Resolved an issue where some resources were not being assigned to Party Package bookings.
  • Products: Fixed issue where "Alternate address" checkbox would uncheck when editing a product.
  • Reports: Added bookings created & bookings cancelled columns to Till closure report.
  • Resources: Cancelled bookings can no longer be re-opened to prevent overbooking of resources.
  • Search: Improved consistency of guest search results by phone number in Venue Manager.
  • Staff
    • Fixed issue preventing access to the options menu on the staff list in Venue Manager.
    • Staff addition form now resets properly between submissions to prevent errors.
  • Wallets: Fixed issue preventing saving Wallets as user-defined costs without a price.

Platform

  • Payment methods: iDEAL component in checkout update to latest version.
  • POS: Fixed a reporting issue where tips contribute to the Booking Balance, resulting in an overpaid booking status.
  • Venue Manager: Fix to trigger VM Onboarding Survey.