Sell

• Memberships
  • Fixed a graphical issue which caused memberships to appear to have a status of Pending Activation when the memberships were active.
  • Resolved an edge-case bug that caused a guest to be charged at an incorrect frequency for their recurring memberships.
• Progressive Checkouts
  • Resolved a sporadic graphical issue which caused the checkout to show "today" as the selected booking date, despite the user previously selecting a different booking date.
  • Enhanced the user experience of adding a removing tickets from a cart for users on small mobile devices
  • Fixed a problem that prevented users from removing party add-ons from their cart.
  • Resolved a problem that caused an unexpected number of add-ons to be added into the cart, when the addon product was configured as a forced add-on
  • Fixed a bug that prevented Venue Manager from saving when configuring checkout upsells
  • Enhanced the checkout so that country codes are now correctly added to guest records after they create an account via Online Accounts
  • Fixed an issue that caused package variations to show incorrect session times available for booking
  • The checkout now has a better experience for guests navigating using the Back button on the web-browser when using a checkout that starts on a defined date
  • Progressive checkouts no longer incorrectly use the POS ticket override images, instead using the main product image
  • Fixed a graphical issue where open add-on products were showing on the upsell page in the checkout despite being expired 
  • Venues can now re-arrange the order of addons/upsells in the progressive checkout, to drive higher order values from checkout users 
• Mobile F&B Ordering
  • Enhanced the print routing for Mobile F&B Ordering to reduce the time it takes to print a docket 
  • Mobile F&B Ordering no longer requires operating hours to be configured, plus, the mobile checkouts will allow orders to be placed by guests outside of the operating hours, provided there is a stock period configured 
  • Mobile F&B Ordering no longer requires operating hours to be configured, plus, the mobile checkouts will allow orders to be placed by guests outside of the operating hours, provided there is a stock period configured 
  • When a guest adds a special instruction to their order via Mobile F&B Ordering, it now displays nicely in the POS.Mobile F&B Ordering no longer requires operating hours to be configured, plus, the mobile checkouts will allow orders to be placed by guests outside of the operating hours, provided there is a stock period configured.Mobile F&B Ordering no longer requires operating hours to be configured, plus, the mobile checkouts will allow orders to be placed by guests outside of the operating hours, provided there is a stock period configured.
  • Guests can now view a history of their Mobile F&B Orders within their Online Account.
• POS
  • Resolved a bug that caused capacity to be incorrectly calculated for some venues, when atempting to add a session pass to the order
  • Tickets can now be scanned in POS without needing to click on the search field
  • Stock products can now be suspended from ordering via the POS. Whilst a product is suspended it will require a manager PIN to be entered before it can be added to the order.
  • Fixed an issue that allowed specific staff members to refund orders without being assigned the permission in their staff role
  • Resolved a graphical issue that displayed tips as being paid twice, causing the booking to appear as overpaid. This was purely a visual bug
  • Resolved an issue that caused tax amounts to incorrectly calculate for some membership products
  • Fixed a system challenge that prevented tax from being included in refunds, causing venues to submit multiple refunds to settle bookings
  • Fixed a challenge that caused capacity to be incorrectly calculated for some venues, after a package was added into a booking
  • Resolved a bug that sometimes caused a "Session time not allowed" error message to appear when adding a package to a booking
• Production Management - Fixed an issue that prevented test printing for Epson EPOS YM-U220 Printers 
• Online Accounts - Enhanced the booking management functionality to allow more booking scenarios to be managed by guests. 

Serve

• Waivers
  • Resolved issue where the 'Add waiver for participants' button in CX3 returned a Page not found/Broken link error after completing a booking
  • Fixed issue where waiver holders with specific surnames were not appearing in search results when using the surname in POS
• Party Packages - Resolved issue when updating Custom Ticket ID for party package products 

Market

• Membership Expiry Notification - Updated the default membership expiry notification template to provide for a better guest experence
• GX Score - Resolved a bug that prevented guests from accessing the Guest Responses area without an irrelevant role permission. 

Manage

• Analytics
  • Weekly performance dashboard- Insights on the sales, revenue and attendance from past week and guest bookings for the next week, helping venues predict busy periods, plan efficiently for events, and optimize staffing
• Staff permissions
  • Fixed an issue where custom staff roles could not access the Fees section under Taxes and Fees
  • Resolved issue where staff members with a custom role and correct permissions were unable to create/edit products
  • Resolved issue where staff members with the 'Manager' system role were unable to access the 'ROLLER Payments Performance' report
  • Fixed issue where staff members with a custom role were unable to edit email templates despite having the "Can edit email templates" permission enabled
• Passes
  • Fixed an issue where ticket variation images could not be saved when added to session ticket types
  • Fixed an issue where Standard Passes did not have the Groupon box to check, preventing them from being sold on Groupon
  • Resolved an issue where resources were unexpectedly removed from Standard Pass variations when the "Unlimited" option was checked
  • Resolved issue with creating $0.00 variants of standard passes in Venue Manager, now allowing successful saving without the "Variation cost is required" message
• Stock
  • Fixed an issue where stock products with a quantity of 0 were incorrectly displayed as 'unlimited' in the stock product’s configuration page
  • Fixed issue preventing the archiving of unused stock items due to ROLLER incorrectly identifying links to Party Package products
  • Resolved issue where stock variation images were not saving after upload, ensuring that images are properly saved and displayed on the POS
  • Resolved issue preventing the archiving of a stock product despite not being linked to a package
• Waivers
  • Added the ability for venue staff to quickly copy unique waiver links for specific bookings directly from Venue Manager
  • Resolved issue causing non-responsiveness in the Waiver Holders page after multiple searches
• HQ
  • Fixed issue where the duplicate button for stock products was not functioning within HQ-controlled venues, ensuring successful creation of duplicate variations.
  • Resolved issue where ticket types created on HQ were not displaying as available, requiring multiple unchecks and checks of the 'Sell' box
  • Enable booking reminder email feature at HQ level by activating the checkbox in HQ venue product settings
• Activity Centre - Fixed issue where messages in the Activity Center were not clearing properly after clicking Done 
• Activity Stream - Fixed issue with the Log Call function in Venue Manager, which previously failed to record activities in the activity stream
• Add-ons -  Resolved issue preventing the archiving add-on product due to an incorrect association with party package
• Booking Management - Changed the default date selection to the booking date rather than the current date, reducing operational errors and improving user experience 
• Booking Reminder - Resolved issue where booking reminder receipt PDF did not include all payments for bookings with multiple payments 
• Bookings - Resolved issue with bookings occasionally being created without assigned resources, preventing potential overbooking scenarios  
• Cash calculator - Fixed an issue where the Cash Calculator displayed incorrect currency symbols, showing dollars instead of pounds 
• Daily capacity - Resolved issue with the Daily Capacity red line, ensuring it now shows the correct current time  
• Gift cards - Fixed issue where enabling the written message option for digital gift cards did not save properly 
• Emails
  • Added the ability to include a custom panel in Booking Reminder emails for enhanced personalization
  • Added the ability to add brand color in Waiver Reminder email
  • Resolved issue in Venue Manager where the Payment Links email template incorrectly displayed [Booking.Name] as the Booking Contact instead of the Booking Name
• Invoices - Enable booking reminder email feature at HQ level by activating the checkbox in HQ venue product settings 
• Modifiers - Resolved issue with the search function on the modifier page, which previously failed to filter items as expected 
• Party Packages - Fixed an issue in Venue Manager where users were unable to select different stock variations for party packages, defaulting to the first stock item in the list 
• POS - Resolved issue where custom ticket IDs were erroneously rejected with 'Duplicate custom ticket IDs' error 
• Refunds - Resolved issue preventing refunds and cancellations via Venue Manager 
• Resources - Fixed an issue where resources were removed from booking items if the product was no longer in an active schedule 
• Schedules - Fixed issue where Staff Role lacking 'can edit schedules' permission could still adjust operating hours 
• API
  • bookingItemId added to response for getTickets API. 
  • Adressed an issue with itemCost for Party package in Bookings API.
• Reporting
  • Fixed an issue where trial balance report would stop working for venues using cash accounting.
  • Fixed an issue where Product Revenue by Reproting Category was not showing recurrung memebrship revenue