a year ago
Platform Updates, Fixes and Enhancements
Sell
- Confirmation Email - Enhanced the confirmation email to better display when translated into German.
- Membership Payments - Resolved a problem that caused a recurring membership payment to be charged monthly instead of annually.
- Memberships - Resolved a display issue that gave the user non-applicable membership cancellation dates that couldn't be submitted.
- PayPal Integration - Resolved an issue that caused inaccessible payment options from showing in checkout when PayPal integration was enabled.
- Progressive Checkout
- Enhanced progressive checkouts to better show the incrementation of addons in package products.
- Fixed a bug that could prevent a visitor from proceeding to the cart whilst using certain mobile devices.
- Enhanced the way that progressive checkout renders when the browser is zoomed-in, ensuring the cart is always visible.
- Fixed an issue that could caused the Call to book label to show when not enabled.
- Resolved a visual bug that sometimes prevented the loading spinner from appearing
- Prevented stock items from being added to the cart when the stock's quantity is set as 0
- Optimized the progressive checkout settings page to make it easier to configure date-led checkouts
- Enhanced progressive checkouts to better support memberships and redeeming multiple discounts at a time.
- Fixed a visual issue that briefly flashed an incorrect tax value before self-correcting when paying a deposit.
- Progressive Checkouts now support the same product appearing in multiple product categories.
- Fixed a visual issue that caused gift cards to not display correctly once redeemed.
- Progressive checkouts now better supports visitors using incognito mode.
- Progressive Checkouts can be configured to prompt visitors to consent to cookie tracking.
- Receipts
- Fixed a bug impacting split payment receipts that incorrectly listed Change Due amounts.
- Resolved an issue that at times could display an incorrect balance due for party product receipts.
- Resolved a bug that caused stock items to incorrectly show in production dockets for packages.
- ROLLER Payments - Resolved temporary data delay for ROLLER Payments reports on 31st August.
Serve
- Digital Wallets
- Overcame a challenge that prevented some users from saving the Add to Wallet settings in Progressive Checkouts.
- Resolved an issue that could cause Apple Wallet tickets to give incorrect reminders.
- Resolved an issue that caused the Add to wallet button to appear twice
- Party Packages
- Enhanced error message display when product descriptions were too long.
- Solved a challenge where the "unavailable" message was incorrectly showing for some parties.
- Update to hide Party Packages variations from Online Checkout if no valid schedule is found.
- Fixed an issue when a party package had two different inclusions of the same stock item.
- Improved display of buffer time in Daily Capacity for back-to-back parties.
- Updated workflow and messaging when refunding party packages.
- Temporary change to prevent edits to party package products once future bookings exist.
- Update to hide inclusion selection in progressive checkouts if inclusion doesn't require selection.
- Fixed an issue when a party package had two different inclusions of the same stock item.
- Wristbands - Fixed an issue that caused the starting wristband to be incorrect when sessions ended at midnight on the same day.
Manage
- Availability
- Fixed a problem that allowed sessions to run past midnight.
- Resolved an issue with resource allocation when booking group tickets for single booking resources online.
- Blocked Capacity - Solved a challenge where timed-out bookings still appeared in daily capacity.
- Calendar - Fixed a display issue that made the calendar not refresh calendar content correctly when changing views.
- Checkouts - Enhanced the breadcrumb navigation when creating a new checkout so that the user is taken to create a new Progressive Checkout instead of a Legacy checkout.
- Checks - Added a new "Check" in the reports filter options.
- Currency - Fixed an issue where the incorrect currency symbol was shown in the guest record in Venue Manager.
- Daily Capacity - Resolved an issue where the booking flyout was inaccurately displaying the booking count in the daily capacity screen.
- Editing bookings - Fixed a problem when updating ticket quantity in Venue Manager bookings.
- Hide from online - Solved a number of challenges that could cause the hide from online sales configuration to not always work.
- HQ - Enhanced HQ Product Management to hide unsupported product types.
- HQ Party Package - Fixed an issue that could prevent Party Packages from being created within the HQ.
- HQ Permissions - Resolved a bug that caused HQ venue permissions to change when new venues were linked to HQ.
- HQ Schedules - Made enhancements to the HQ Schedules workflow when adding product tickets.
- HQ Staff - Solved a challenge preventing some HQ staff from accessing Apps & Staff pages.
- Memberships
- Removed an unnecessary lock icon from the membership credit workflow for Pro and above subscriptions.
- Resolved an issue preventing users from editing one-off memberships.
- Packages - Prevented packages from being created when the package had no contents.
- Payment Links
- Resolved an issue that prevented some payment links from being sent when the recipient number was in an incorrect format.
- Enabled the new Payment Link Report for all eligible venues.
- POS - Solved an issue that prevented resources from being assigned to a ticket when the booking was being modified in POS.
- Refunds - Improved the refund flow for a variety of booking scenarios.
- Schedules
- Added validation to prevent invalid maximum bookings per session schedule configurations.
- Fixed a problem that prevented users from viewing single-date schedules.
- Improved schedules to prevent session times from running past midnight.
- Solved an issue that was preventing a small number of legacy schedules from being edited.
- Tax - Resolved a visual issue that caused invoices to show an incorrect tax amount.
Market
- Email template studio - The Gift Card Sent email is now available for customization in the email template studio.
- Memberships - Fixed an issue where a membership discount was being applied twice per transaction.
Reporting
- API - Fixed issues with Bookings & BookingItem Data API timeouts for large datasets.
- Reporting Categories - Addressed an issue where some products were being shown as uncategorized even after they were assigned reporting categories.
- Attendance Report - Resolved incorrect redemption count being shown under the Attendance report in September.
- Memberships - Fixed an issue that prevented some membership KPI metrics from displaying in the US region.