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UpdateFix
a year ago

Platform Updates, Fixes and Enhancements

Sell

  • Confirmation Email - Enhanced the confirmation email to better display when translated into German.
  • Membership Payments - Resolved a problem that caused a recurring membership payment to be charged monthly instead of annually.
  • Memberships - Resolved a display issue that gave the user non-applicable membership cancellation dates that couldn't be submitted.
  • PayPal Integration - Resolved an issue that caused inaccessible payment options from showing in checkout when PayPal integration was enabled.
  • Progressive Checkout
    • Enhanced progressive checkouts to better show the incrementation of addons in package products.
    • Fixed a bug that could prevent a visitor from proceeding to the cart whilst using certain mobile devices.
    • Enhanced the way that progressive checkout renders when the browser is zoomed-in, ensuring the cart is always visible.
    • Fixed an issue that could caused the Call to book label to show when not enabled.
    • Resolved a visual bug that sometimes prevented the loading spinner from appearing
    • Prevented stock items from being added to the cart when the stock's quantity is set as 0
    • Optimized the progressive checkout settings page to make it easier to configure date-led checkouts
    • Enhanced progressive checkouts to better support memberships and redeeming multiple discounts at a time.
    • Fixed a visual issue that briefly flashed an incorrect tax value before self-correcting when paying a deposit.
    • Progressive Checkouts now support the same product appearing in multiple product categories.
    • Fixed a visual issue that caused gift cards to not display correctly once redeemed.
    • Progressive checkouts now better supports visitors using incognito mode.
    • Progressive Checkouts can be configured to prompt visitors to consent to cookie tracking.
  • Receipts
    • Fixed a bug impacting split payment receipts that incorrectly listed Change Due amounts.
    • Resolved an issue that at times could display an incorrect balance due for party product receipts.
    • Resolved a bug that caused stock items to incorrectly show in production dockets for packages.
  • ROLLER Payments - Resolved temporary data delay for ROLLER Payments reports on 31st August.

Serve

  • Digital Wallets
    • Overcame a challenge that prevented some users from saving the Add to Wallet settings in Progressive Checkouts.
    • Resolved an issue that could cause Apple Wallet tickets to give incorrect reminders.
    • Resolved an issue that caused the Add to wallet button to appear twice
  • Party Packages
    • Enhanced error message display when product descriptions were too long.
    • Solved a challenge where the "unavailable" message was incorrectly showing for some parties.
    • Update to hide Party Packages variations from Online Checkout if no valid schedule is found.
    • Fixed an issue when a party package had two different inclusions of the same stock item.
    • Improved display of buffer time in Daily Capacity for back-to-back parties.
    • Updated workflow and messaging when refunding party packages.
    • Temporary change to prevent edits to party package products once future bookings exist.
    • Update to hide inclusion selection in progressive checkouts if inclusion doesn't require selection.
    • Fixed an issue when a party package had two different inclusions of the same stock item.
  • Wristbands - Fixed an issue that caused the starting wristband to be incorrect when sessions ended at midnight on the same day.

Manage

  • Availability
    • Fixed a problem that allowed sessions to run past midnight.
    • Resolved an issue with resource allocation when booking group tickets for single booking resources online.
  • Blocked Capacity - Solved a challenge where timed-out bookings still appeared in daily capacity.
  • Calendar - Fixed a display issue that made the calendar not refresh calendar content correctly when changing views.
  • Checkouts - Enhanced the breadcrumb navigation when creating a new checkout so that the user is taken to create a new Progressive Checkout instead of a Legacy checkout.
  • Checks - Added a new "Check" in the reports filter options.
  • Currency - Fixed an issue where the incorrect currency symbol was shown in the guest record in Venue Manager.
  • Daily Capacity - Resolved an issue where the booking flyout was inaccurately displaying the booking count in the daily capacity screen.
  • Editing bookings - Fixed a problem when updating ticket quantity in Venue Manager bookings.
  • Hide from online - Solved a number of challenges that could cause the hide from online sales configuration to not always work.
  • HQ - Enhanced HQ Product Management to hide unsupported product types.
  • HQ Party Package - Fixed an issue that could prevent Party Packages from being created within the HQ.
  • HQ Permissions - Resolved a bug that caused HQ venue permissions to change when new venues were linked to HQ.
  • HQ Schedules - Made enhancements to the HQ Schedules workflow when adding product tickets.
  • HQ Staff - Solved a challenge preventing some HQ staff from accessing Apps & Staff pages.
  • Memberships
    • Removed an unnecessary lock icon from the membership credit workflow for Pro and above subscriptions.
    • Resolved an issue preventing users from editing one-off memberships.
  • Packages - Prevented packages from being created when the package had no contents.
  • Payment Links
    • Resolved an issue that prevented some payment links from being sent when the recipient number was in an incorrect format.
    • Enabled the new Payment Link Report for all eligible venues.
  • POS - Solved an issue that prevented resources from being assigned to a ticket when the booking was being modified in POS.
  • Refunds - Improved the refund flow for a variety of booking scenarios.
  • Schedules
    • Added validation to prevent invalid maximum bookings per session schedule configurations.
    • Fixed a problem that prevented users from viewing single-date schedules.
    • Improved schedules to prevent session times from running past midnight.
    • Solved an issue that was preventing a small number of legacy schedules from being edited.
  • Tax - Resolved a visual issue that caused invoices to show an incorrect tax amount.

Market

  • Email template studio - The Gift Card Sent email is now available for customization in the email template studio.
  • Memberships - Fixed an issue where a membership discount was being applied twice per transaction.

Reporting

  • API - Fixed issues with Bookings & BookingItem Data API timeouts for large datasets.
  • Reporting Categories - Addressed an issue where some products were being shown as uncategorized even after they were assigned reporting categories.
  • Attendance Report - Resolved incorrect redemption count being shown under the Attendance report in September.
  • Memberships - Fixed an issue that prevented some membership KPI metrics from displaying in the US region.