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UpdateFix
10 months ago

Platform Updates, Fixes And Enhancements

Sell

  • Google Analytics
    • Google Analytics no longer sends remove item events when stock items are added to party packages.
  • Memberships
    • Enhanced memberships so that when redeeming, the membership shows the booking holder name when there are no assigned waivers.
  • Mobile F&B Ordering
    • Resolved a visual bug that made it appear as though Mobile F&B checkout settings were not being saved.
    • Released several enhancements to improve the reliability and timeliness of production dockets, when ordered via Mobile F&B ordering.
  • Online Accounts
    • Fixed a display issue which made it confusing for guests to understand how much a booking was still owing, after they modified the booking using online accounts.
  • POS
    • Resolved an issue that prevented some bookings from being refunded.
    • Fixed an edge-case that caused delays in members to be charged.
    • Overcame a challenge that caused some multi-pass bookings to be unable to be redeemed.
    • Fixed an issue that prevented tax from being charged in some bookings, requiring a second payment to be processed.
    • When using the setting ‘Create separate items for packages’ printed receipts from POS will combine the quantities into a single row.
  • Progressive Checkouts
    • Resolved a display issue that caused confusing deposit amounts.
    • Packages are now correctly showing the quantity selector for guests.
    • Resolved an edge-case which prevented a small number of guests from purchasing a package product.
    • Enhanced the progressive checkout, so guests can quickly find available sessions when viewing a product that wasn't available on the same day.
    • Prevented Addon products from appearing in the upsell area of checkout when not configured to do so.
  • Self-service Kiosk
    • Prevented an issue that caused the kiosk to become frozen when the home page button was selected, where the kiosk was configured to a non-english language.

Serve

  • Segmentation
    • Resolved issue where users with 'Can access segment settings' permission were unable to access Guests/Segmentation.
  • Waiver
    • Fixed issue on Sign Your Waiver' button now correctly links waivers to bookings during checkout.
    • Fixed issue where Waiver Reminder and Booking Reminder settings under Party Packages wouldn't save without specifying a number of days.
    • Resolved timeouts occurring during waiver searches in Venue Manager.
    • Improved text for enabling the waiver after checkout feature in the progressive checkout setup to make it more intuitive and user-friendly.
    • Fixed issue in new waiver app where underage guests could sign waivers as adults despite age restrictions, now implements proper validation.

Market

  • Discounts
    • Resolved issue where percent discounts could be erroneously applied to recurring membership bookings via POS, preventing potential overcharging or overpaying.
    • Resolved issue with discount code usage report incorrectly displaying usage count, now accurately reflects correct usage count for discount codes.

Manage

  • Bookings
    • Solved a problem where bookings with special characters in the booking name could not be exported to PDF.
  • Daily capacity
    • Blocking capacities over multiple dates no longer needs a page refresh.
  • Guests
    • Addressed an issue where guest flags were not displaying correctly on bookings when searching for a guest by phone number.
  • HQ
    • Fixed an error that prevented saving package ticket types in HQ, which required all variations to have a session ticket type or none at all.
  • Packages
    • Fixed an issue where users were unable to save a pcakge after adjusting sales period or deleting a variation.
  • Parties
    • Fixed a problem where the party name capture checkbox in Party Packages was being unintentionally enabled.
  • Reporting
    • Fixed an issue that resulted in net revenue figures between Revenue recognition and Sales tax reports for some venues using tax fees.
    • Fixed an issue that resulted in incorrect payout data for some venues.
    • Transaction by channel report now includes recurring payments.
  • Schedules
    • Resolved an issue where users were unable to save schedule edits due to the system not recognizing resources.
    • Fixed a bug where adding existing schedules did not properly include resources in new schedule.
  • Settings
    • Admin staff can now access the Print Station in Venue Manager settings without any issues.
  • Standard passes
    • Fixed an issue that caused item quantity to reset each day for standard passes, causing the product to be available again the next day.
  • Stock
    • Resolved an issue where venues were unable to create stock variations that included a user-defined cost.