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NewUpdateFix
2 weeks ago

Platform Updates, Fixes And Enhancements

Sell

  • Memberships: For US venues, when a membership is sold via the online checkout, guests will be presented with a confirmation box to confirm the membership subscription they are entering into. Venues can configure terms & conditions and cancellation wording on their membership products.
  • Mobile F&B Checkout: Resolved a visual glitch that made it difficult to use the checkout.
  • Online Checkout: Fixed an issue that prevented consecutive sessions from being purchased for the correct session times.
  • POS: Resolved an error that caused operators to receive a Fiscal error (requesting guest details) when making a purchase.
  • Self-serve Kiosk: Fixed a bug that caused product names to extend past the product add-on box when using Self-Serve Kiosk in desktop mode.

Serve

  • Capacity view
    • Capacity usage in Conqueror that hasn't originated from ROLLER is displayed on Capacity View.
    • Capacity view supports drag and drop updates for multi-resource bookings.
  • Email Templates: To improve email security and deliverability, ROLLER blocks the use of shortened URLs in Email Templates.
  • Forms: The BookingOwner fields provided via Forms are correctly captured in the guest accounts.
  • Gift Cards: Gift card status remains as Valid when POS is set to "Auto Check-In on Purchase".
  • Memberships: Fix to validate expired membership code usage in online checkout.
  • Resellers: There is a new configuration available to automatically cancel unpaid Groupon bookings.
  •  Waiver app: Malay (ms-my) language now supported.

Market

  • Campaign Monitor: Integration settings error messages have been improved for Campaign Monitor when no lists are found.
  • Discounts: Buy and Get HQ Discount Codes work when more than one stock variation is in a cart.
  • Emails
    • Fixed the salutation in Payment Receipts email if Booking.FirstName is used.
    • Order confirmation email displays the form name when Form.Name is used in the template.
    • Order confirmation email uses the Phone and Email of the alternative address, if provided in product configuration.
  • Guest records: For Guest > Company, the Primary Contact Email is now displayed as the Email in the summary for Company records.
  • Exports: Address details have been added to the Segmentation export. 

Manage

  • Exports
    • “Contact Name” is now available when exporting bookings from Venue Manager.
    • Resolved an issue with links to open or download Scheduled Reports.
  • HQ
    • Resolved an issue where HQ Roles were duplicated on cloned venues.
    • HQ Discounts removed from Controlled Venues now correctly appear as archived.
  • Party Packages
    • Fixed incorrect overbooking behavior when editing ticket quantities on Party Package bookings.
    • Individual packages can now be refunded correctly in VM when multiple of the same package were purchased.
  • POS: Resolved rounding issue where a one-cent balance remained on bookings due to 3-decimal-point tax rates.
  • Pricing rules: Fixed issue where editing a CX3-created booking in VM caused quantity-based price rules to be skipped.
  • Schedules: Fixed “Session has been removed from Schedule” error when editing historical bookings with all modification options enabled.
  • Staff
    • Staff Addition form now clears submitted data and errors between entries without requiring a page refresh.
    • Fixed an issue preventing selection of the “Booking Agent” role when creating staff accounts.

Platform

  • Payments: To improve payment security for online payments, localisation updates have been made when requesting postal code input for credit card payments via Online Checkout.