Guest Experience

• Discounts: Fixed an issue where discount codes set to one use per code were applying to all tickets in the cart instead of a single ticket, and behaving inconsistently across venues.
• Online Checkout
  • Discounts can now be applied per tab when splitting a booking, giving guests more flexibility at checkout.
  • Fixed a display issue where stock items without images were causing layout problems on smaller devices in F&B Checkout.
  • Updated the wording throughout F&B Checkout for a clearer, more consistent experience.
  • You can now send orders directly to the Kitchen Display System (KDS) using the print button, streamlining order fulfilment.
• POS 
  • Fixed an issue where the cash drawer wasn't opening when processing cash payments on POS for bookings created in Venue Manager.
  • Fixed an issue where party packages added in POS couldn't be completed at purchase.
  • Fixed an issue where individual tips couldn't be refunded on bookings where the tip exceeded the remaining balance or the booking was unpaid.
  • Resolved a bug where partial refunding was resulted in the entire party booking being flagged as cancelled.
• POS Capacity view
  • Fixed an issue that caused bookings to visually appear at incorrect places in the capacity view due to daylight savings shifts.
  • You can now flag a booking as "Ready to start" by clicking on a booking in capacity view. The flag can be used to represent to other POS operators to avoid adjusting the booking.     
• Stock: The Cost of Goods (COGs) table now includes updated fields to help you better track and manage stock costs.
• Memberships 
  • Fixed an issue where memberships set to start on a future date in POS were being charged three times.
    
  • Fixed an issue where multiple memberships couldn't be redeemed in the same checkout.
  • Fixed an issue where the outstanding balance was displaying incorrectly after multiple memberships and discounts were applied to a booking.
  • Flat discounts are now correctly excluded from recurring membership charges, preventing unintended discounts on ongoing payments.

Venue Operations

• Bookings
  • Session passes can now be redeemed multiple times, giving guests more flexibility when using their passes.
  • Fixed an issue where fees weren't being collected when processing additional payments through Venue Manager.
  • Fixed an error that prevented overbooking of party packages through Venue Manager.
  • Fixed an issue where the country code was defaulting to Australia (+61) when sending a waiver request by SMS from a booking.
  • Fixed an issue where past dates couldn't be selected when backdating a booking in Venue Manager, even when the setting was enabled.
  • Fixed an issue where refundable items weren't displaying or processing correctly for bookings with multiple payments.
  • Fixed an issue where the membership expiry date couldn't be updated when adding a membership to an existing booking.
  • Fixed an issue where discount details weren't showing when viewing an applied discount on the Booking Details page.
  • Fixed an issue where right-click menu options weren't available in the booking holder's email and phone number fields.
  • Fixed a display issue where some UI components were incorrectly anchoring to the top-left corner of the screen.
  • Fixed an issue where party package inclusions and options weren't displaying correctly in the Venue Manager booking flow.
  • Fixed an issue where the booking host name wasn't appearing on the Run Sheet.
  • Guest segments can now be managed from HQ, allowing you to create and apply consistent audience groups across multiple venues.
• HQ 
  • Fixed an issue where add-ons weren't being pushed correctly to managed venues during bulk edits.
  • Improved the stability and performance of Bulk Edit when used through Edit from HQ.
  • New product metrics are now available to help you track performance across multiple venues.
  • You can now schedule product updates to go live at a future date and view the full publish history when editing from HQ.
  • Changes made in Edit from HQ can now be pushed to specific venues or tags, giving you greater control over where updates are applied.
• Cashless Card Integrations: HyperPassports now supported via the Sacoa integration.
• Discounts: Discount codes can now be configured with specific booking creation and redemption date rules, giving you more precise control over when codes can be used.
• Gift Cards: Fixed an issue where discounts couldn't be applied to custom amount gift cards issued through Venue Manager.
• Reports: 
  • Fixed an issue where VAT wasn't being recognised for gift card redemptions under cash accounting, affecting German compliance reporting.
  • Tax breakdowns are now displayed on Venue Manager views, booking receipts, and invoice PDFs to support German compliance requirements.
  • Accrual venues now have more flexibility in how fees are recognised, giving greater control over financial reporting.
  • Fixed an issue where the Sales Tax Report was crashing when filtered by tax component.
  • Fixed an issue where funds received figures didn't match between the Revenue Report and Detailed Transactions report on days with gratuity payments.
• Memberships 
  • Fixed an issue where only past dates were available when selecting a cancellation date for a recurring membership.
  • Fixed an issue where recurring membership charges were incorrectly triggering activation fee refunds.
  • Membership-related events are now captured in the booking audit log, giving you a clearer record of changes made to memberships within bookings.
• POS Integrations: CashGuard now integrates with ROLLER POS to keep cash transactions simple and safe.

Platform

• Payments
  • Updated SmartPay to meet PCI 4.0 compliance standards, ensuring your payment processing remains secure and up to date.
  • Merchant statements now include VAT in line with compliance requirements for UK and German venues.
  • ROLLER Capital is now generally available, giving eligible venues access to flexible funding options directly through ROLLER.
  • Net settlement now accurately accounts for fee markup clawbacks, ensuring more precise financial reconciliation.