Guest Experience

• API: You can now filter products by stock product type via the public API.
• Emails
  • Fixed an issue where the "Manage booking" button was missing from booking reminder emails.
  • Fixed an issue where booking reminder emails did not display the alternative address configured on the product.
  • Custom session labels are now displayed in emails.
• Food & Beverage 
  • Added stock reports for inventory tracking.
  • Improved order context displayed on the KDS to make F&B fulfilment clearer.
  • Booking holder details and order channel are now included on printed F&B dockets.
• Memberships
  • Fixed an issue where "Edit items" in POS prevented additional memberships from being added to the cart and returned an error for group memberships.
  • Fixed an issue where membership status remained "current" in Venue Manager and showed up in reporting after the membership was removed from the booking.
  • Fixed an issue where membership profile photos uploaded an existing booking form did not sync to the ticket holder profile in POS.
  • Discounts can now be applied to recurring memberships.
  • Membership photos can now be captured directly from POS.
• Mobile F&B ordering: Fixed an issue where F&B orders were auto-printing multiple times and incorrectly labelled as reprints.
• Online Accounts
  • Fixed an issue where packages with stock inclusions appeared uneditable in online accounts.
    
  • Increased attack and fraud protection within online accounts.
• Online Checkout
  • Fixed an issue where terms and conditions were not displayed in online checkout for packages containing session passes.
  • Resolved a bug where quantity-based price rules displayed incorrect ticket pricing in checkout until the payment step.
  • Fixed an issue where blocking resources did not block product availability in the checkout.
• Party Packages: Fixed an issue where the new package selection flow was broken for existing Party Packages in POS.
• POS
  • Cash drawer can now be opened independent of reprinting a receipt.
  • Fixed an issue where refunding to a cash payment method did not open the till drawer.
  • Fixed an issue where booking updates failed when the booking contained a product with resource-based capacity.
  • Custom Ticket ID's can now be edited directly from the Booking page by clicking on the ticket id field against each booking item
• POS Daily Capacity
  • You can end a booking early from the capacity view, freeing resource capacity and allowing you to sell more tickets.
  • If capacity view has no resources configured, it will be hidden from POS.
• User roles: Added a new user permission "Can reschedule bookings", which allows operators to adjust the time and resource allocation for bookings in POS, without full booking edit permission.
• Waivers: Fixed an issue where packages containing a session pass admitting two or more guests only requested a single waiver.

Venue Operations

• Bookings
  • Fixed an issue where adding or editing a booking product failed for staff without the override product cost permission.
  • Fixed an issue where editing future bookings no longer defaulted to the booking date and products no longer sorted alphabetically.
  • Fixed an issue where packages could not be refunded from the booking details page in Venue Manager.
  • Fixed an issue where company total spend did not update for bookings created in Venue Manager.
  • Fixed an issue where the availability search defaulted to today's date when editing an existing booking.
  • Fixed an issue where the booking total did not match in the booking view when a discount and tax exemption were applied together.
  • Fixed an issue where a booking total mismatch appeared when applying a discount to a booking.
  • Fixed an issue where a character-limit error appeared when entering booking or POS notes that started with numbers.
  • Fixed an issue where two products sharing single booking resources overbooked one resource instead of allocating across the available resources.
  • Fixed an issue where variations linked to single booking resources appeared available even when the resource was already booked for the day.
• Discounts 
  • Fixed an issue where Buy and Get discounts always defaulted to percentage-based, even when configured as amount-based.
  • Fixed an issue where discount codes did not apply to Sunday bookings when a date range was set under Visit Dates.
  • Fixed an issue where the calendar could not be opened when editing or adding a redemption date range for discount codes.
  • Fixed an issue where discount usage data failed to load on the booking details page despite existing records.
  • Discount code rules can now be configured based on guest segments.
• Group reporting: HQ is now able to produce consolidated reports for selected venues via Report Scheduler. Following report types are supported: Deferred Revenue by Bookings, ROLLER Payments Payouts, Netsuite Inventory Export, Netsuite Ledger Report.
• Memberships: Fixed an issue where the booking view incorrectly showed a membership discount as applied when the benefit was not used.
• Online checkout: Online sales cut-offs can now be configured relative to venue operating hours.
• Party Packages: Fixed an issue where bookings could not be created for Party Packages that included "Guest Variation" inclusions.
• Product Management: Gift cards can now be created and edited from HQ.
• Quality of life: Added a dedicated "Switch to HQ" option for easier transition between a controlled venue and HQ.
• Tickets 
  • Wristband ID numbers can now be bulk-uploaded to support group sales workflows.
  • You can now search by ticket ID to view individual ticket attendance history.
• User roles: Fixed an issue where editing a staff member to a higher-permission role was allowed but caused the role to lock.