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UpdateFix
a year ago

Platform Updates, Fixes and Enhancements

Sell

  • Booking Payments - Corrected a display issue that displayed a Dunning in progress message for payments even after a valid payment was accepted and no further dunning was taking place.
  • Google Analytics - Updated the GTM triggers when a forced addon is added to cart, so that only one add_to_cart event is triggered
  • Legacy Checkouts - Progressive Checkouts have been enhanced so that any product type can be sold as an upsell within the "add-ons" section of the checkout. This means that session and standard based products can be sold to guests during the checkout flow without needing a second product page.
  • Memberships
    • Updated the yearly discount usage rule for memberships so that usage is reset each 12 months after purchase, instead of resetting each calendar year
    • Resolved an issue that caused the next payment date to display incorrectly for some reactivated memberships
  • Payment Links - Enhanced support for Yiftee gift cards when used by guests to settle a payment link
  • POS
    • Fixed an issue preventing stock quantity from being updated in real-time
    • Corrected a display issue that caused an overpayment to appear when a booking was made with a discount code
    • Fixed an issue that prevented stock modifiers from being removed in POS
  • Progressive Checkouts
    • Added a website return link for users browsing progressive checkouts on a mobile device
    • Resolved a problem that incorrectly reduced the amount of text that could be placed in the pre-selection message when configuring a checkout
    • Fixed a display issue that caused tabs to not appear correctly in the embedded checkout experience
    • Removed the suburb field when buying gift cards in the UK and US
    • The D.O.B form field no longer overlaps in the online checkout when viewing from a mobile device
    • Fixed an issue that prevented discount codes from being applied to online purchases if the guest didn't provide an email address in the prior step.
    • Resolved a problem that made discount codes not apply in checkout if they were copied from a pre-selection message
    • Added additional protections to prevent guests from purchasing tickets beyond the venues capacity
    • Compulsory tickets are no longer allowed to be removed in progressive checkouts
    • Gift Cards are no longer case sensitive when being redeemed by guests in progressive checkouts
    • Updated the payment box in progressive checkout to correctly show French language when the venue language was overridden via the checkout URL
    • Progressive Checkouts have been enhanced so that any product type can be sold as an upsell within the "add-ons" section of the checkout. This means that session and standard based products can be sold to guests during the checkout flow without needing a second product page.
    • Fixed an issue which allowed checkouts to be saved with a section that included 0 products
    • Enhanced the progressive checkout to allow a section to be included in the URL or in the embedded checkout action button and when the guest clicks the button they are taken to the specific section of the checkout, allowing a streamlined checkout experience and reducing the need to have many checkouts that exist only to create a linear flow for guests.
    • Overcame an issue that prevented checkout categories from being renamed
    • Resolved a problem that caused the calendar to appear at full-screen when pressing "Today" on the main checkout date-selector
    • Fixed an issue that caused the delivery name to be missing when purchasing a physical gift-card
    • Tax - Fixed the tax fields in Venue Manager so that decimal values are no longer rounded

Serve

  • Party packages - Enhancement to party package views in POS to allow filtering by tickets, inclusions and add-ons
  • Receipts - Solved a challenge where some items showed incorrect $0 price on some receipts
  • Waivers
    • Update to language selector when switching between different waivers
    • Resolved an issue where some imported waivers incorrectly displayed as expired in Waiver Kiosk

Manage

  • Activity Stream - Update to prevent booking accidental changes to bookings
  • Bookings
    • Resolved a challenge preventing adding guests to some packages
    • Fixed an issue with custom roles not being able to edit ticket quantities in bookings
  • Confirmation email - Update to hide amount owing in confirmation emails for complimentary bookings
  • Deposits - Solved an issue where deposit payment links showed incorrect value for discounted package bookings
  • Forms
    • Updated the help center link for forms to new link
    • Fix to stop unwanted form responses from sending to Activity Center
  • Guests - Solved an error preventing deleting guests with lots of signed waivers
  • Help Center -  Resolved an issue with redirections on old help center links
  • HQ permissions - Solved an issue preventing changes to some HQ staff permissions
  • HQ products - Fixed a challenge with variations not populating for some HQ party packages
  • HQ schedules -  Enhancement to better identify HQ-managed schedules
  • Invoices
    • Fixed cost display for party packages in invoices
    • Resolved an issue with subject lines for invoices not reflecting customizations
  • Memberships
    • Solved an error preventing changes to online sales availability for memberships 
    • Fixed a challenge affecting discounts when duplicating membership products
  • Party Packages - Resolved an issue with unexpected inclusions for party packages with edits
  • Party summary - Fix to display correct product price in party summary for products with price overrides
  • Past bookings - Resolved an issue where staff permissions were overriding venue level setting
  • Payment link report
    • Fix to correctly display the link status for invoices
    • Enhancement to column names and descriptions for better clarity
  • Products - Update to always display Save button when editing products
  • Reports - Enhancement to visual display of booking status across reports
  • Resources - Resolved an issue where resource capacity changes took long time to reflect in online checkouts
  • Schedules - Fixed an issue resolving date conflicts within schedules
  • Waiver links - Update to the way unique waiver links are generated when sharing waivers

Market

  • Guest Segmentation - Addressed an issue where selecting the pending activation filter was also selecting the pending cancellation filter 
  • Discounts - Fixed a problem in Venue Manager that was preventing multiple discounts from being redeemed in a single booking
  • Emails - Adjusted the way that guest confirmation emails describe the pass validity period to reduce guest confusion on which days passes were valid

Reporting

  • Fixed an issue where deferred revenue was not being calculated correctly 
  • Some missing payment method filters added to ROLLER Payments transactions report
  • Recurrent payment log now includes transaction ID
  • Fixed as issue where approving manager was not displayed in Discount by staff export