POS Smart menu beta, Xero export & more
Black Friday & Cyber Monday are done and dusted 😅& we're beta releasing a couple of eagerly awaited features for venues wishing to participate in early access program;
- POS Smart Menus - an exciting feature to increase the efficiency with which staff members sell session based products by reducing scrolling, menu switching and the overall number menus per POS device.
- Xero Export Integration - harnessing the power of ROLLER's accrual accounting functionality to simplify deferred & recognised revenue in Xero.
We're also releasing a significant 'under the hood' update to our online payment processing technology plus support for Google Analytics enhanced ecommerce, a new modifiers report and a bunch of other enhancements.
Read more below 👇
POS smart menu
Introduces a new session selector at the top of the page which automatically presents the current session and scrolls horizontally to enable Staff Members to select other session.
Check Smart Menu & request an invite to the early access program!Xero export integration
A comprehensive Xero export integration harnessing the power of ROLLER's accrual accounting functionality to simplify deferred & recognised revenue.
Find out more & request an invite to the early access program!Google Analytics enhanced ecommerce
Enhanced ecommerce offers critical additional tracking including product views, clicks, add to cart events, remove from cart events, checkout & purchase funnels, promotion views and clicks. This enables the tracking of users throughout their complete online shopping journey, as well as adding powerful additional reports to Google Analytics.
Learn more about advanced ecommerce trackingModifiers report
A new report which displays the quantity & value of modifiers purchased enabling you to analyse & report the performance of your venues modifier products.
Learn more about the Modifiers reportPOS in-app support
Staff members can now access in-app Help Center from the POS screen enabling them to quickly locate help articles and submit support tickets.
Learn more about POS in-app supportEmail reply to & from settings
Emails sent from ROLLER are now sent with a REPLY TO function that will send the email to the venue's nominated (enquiry email) email address as defined in the venue settings page. If the enquiries email is left blank, it will use the bookings notification email instead.
Learn more about editing your venue settings in the Venue ManagerStaff custom roles update
Custom role must now be associated role with a base system role to ensure the custom role will inherit new permissions based on that system role and receive notifications appropriate to that role type.
Learn more about staff custom rolesStock products & used barcodes
When creating a stock item with a barcode / SKU that was attached to an archived product, you will be prompted to clear the archived stock's SKU in order to apply it to the new product.
Learn more about assigning barcodes / SKU to a stock productWorldpay refunds
Venues using Worldpay for online payments will be presented with an updated warning when doing a refund from the Venue Manager to restrict refunds on transactions created greater than 45 days ago.
Learn more about refunding a Worldpay online transactionOrder confirmation email
The order confirmation email now includes an additional field showing the remaining total / amount due for scenarios where a part payment (i.e. deposit) has been taken. If you are using the Template Studio functionality, you will need to turn on this additional field on the email settings.
Learn more about editing email templates using Template StudioVenue contacts update
In Venue Manager, you can now assign which Staff Member will receive important notifications relating to ownership, administration and maintenance of your ROLLER account.
Learn more about Venue SettingsGrid filter update
Venue Manager filter behaviour has been updated to maintain the filter when navigating to a record and back to the grid.
Expired gift card validity
Expired gift card can no longer be used past its expiry date to purchase items in POS.
POS receipt
Reprinting receipts in POS will include the modifiers information similar to printing the receipt for the first time.
Auto-cancel invalid bookings
Bookings with payment or check-in activity will no longer be automatically cancelled.
Waiver update
Customers with an expired waiver are now able to sign a new waiver using their existing email address and it will pull the newly signed waiver in the POS.
POS menus
Fixed an issue where some Staff Members would be presented with no menu's or devices after logging in.
POS playground access
Access to Playground POS has been fixed so all staff members with POS access can login and utilize it.
Activity stream
A fix has been implemented to ensure the POS activity log and Venue Manager activity stream data correctly attributed to the staff record logged in to POS at the time of transaction.
Membership redemption
A fix has been implemented to prevent POS displaying an offline warning when redeeming a membership in obscure cases.
POS screen scaling
Adjusted POS dimensions when a browsers view is scaled to prevent any window scrolling.
Sequential receipt numbers
Venues using this function will now display the receipt number on printed receipts.
Browser back button in POS
Using the back button to return to the payment screen after successful payment will display the correct amount owing. Similarly, if the back button is used to return to the product screen following a successful payment, it will start a new order.
Membership products in HQ
A fix has been implemented to prevent the master ticket code being removed when editing the Membership product in the HQ venue.
In-app support update
An update has been made to the in-app support widget to allow contextualization. This means the relevant articles in the support widget will show up depending on where in the platform the widget is accessed.
POS templates
A change has been implemented to enable stock items to be added to POS templates or devices in Venue Manager.
POS manager code
Staff Members with a manager code can log into POS over another Staff Member and view the list of devices without any error messages.
Waiver signature box
An update has been made to the waiver signature box so that clicking and dragging without a mouse starts the drawing and the second mouse click finishes the drawing.
Multiple tax rates
A reporting update has been implemented so that the distribution of funds received factors different tax rates for each product (if applicable) to ensure there is no unexpected accounts receivable.