We’ve integrated Worldpay’s account updater service with ROLLER to optimise recurring revenue collection and prevent involuntary membership churn.

WorldPay’s Account Updater service is executed when a recurring payment fails reasons such as Expired card, Lost or Stolen card, the ROLLER platform will request updated card information from the card provider via Account Updater.

The card schemes will update the card data stored in WorldPay automatically without guest interaction and improve the success of processing recurring payments.

If you're using WorldPay you will need to contact WorldPay to have the Account Updater service activated on your merchant account. 

Learn more about this new enhancement here.