ROLLER Platform updates & changes logo

Platform updates & changes

Back to Homepage Subscribe to Updates

Labels

  • All Posts
  • New
  • Update
  • Fix
  • Announcement

Jump to Month

  • May 2025
  • April 2025
  • February 2025
  • January 2025
  • December 2024
  • November 2024
  • October 2024
  • September 2024
  • August 2024
  • July 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • February 2024
  • January 2024
  • December 2023
  • October 2023
  • September 2023
  • August 2023
  • June 2023
  • May 2023
  • April 2023
  • March 2023
  • February 2023
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • November 2020
  • October 2020
  • September 2020
  • July 2020
  • June 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
New
2 years ago

Resources - a new capacity management experience

We've rebuilt ROLLER's Locations user experience, and it's now called Resources. 

Managing capacity is key to any leisure or attraction business and this new user experience makes it simpler and more user-friendly to manage your Resources. We've also added two new booking rules to simplify the scheduling of certain products and experiences.

New interface

This new interface makes it easy to view all resources and identify the booking rules associated with each Resource. Resource groups can be expanded or collapsed and clicking on the Resource, or associated Products link opens the side panel to enable editing.

The list of Resources is also now searchable and filterable by booking rule.

New Booking Rules

We've added two new booking rules, Single Product and Single Ticket Type, to simplify session scheduling. These rules enable multiple products to be linked to a schedule and the first product or ticket purchased will define the product or ticket type of the session. 

For example, consider a Virtual Reality experience, the arena has a capacity of 8, but all participants have to play the same game. They offer the Battle of the Aliens experience, Zombie Patrol and also a Droids vs Survivors.

Currently, venues create schedules for each of these 3 games, but now the Single Product booking rule enables the assignment of all 3 game products to the same schedule. The first sale of a product for a session time defines that product to all other sales for that session.

So when a guest books 2 tickets online to play Zombie Patrol at 10:30 am, then the remaining 6 tickets at 10:30 am must also select this product for the session time to show available capacity.

Single Ticket Type works similarly, imagine a Laser Tag venue wants to prevent teenagers from playing at the same time as kids under 12. They can utilise this booking rule by creating different ticket types so that once an under 12 ticket is sold for a session, then only these under 12 tickets can be purchased in that session.