a year ago
Platform Updates, Fixes and Enhancements
Sell
- Gift Cards
- Corrected an issue that prevented the purchase of Gift Cards when the gift card was to begin a validity period in the future
- Enhanced the gift card search in venue manager
- Fixed a bug that resulted in a cancelled or deleted gift cards to be used to purchase stock
- Fixed a display issue for gift cards that made gift card values display incorrect currencies
- Legacy Checkouts
- Optimized language within Venue Manager to make it easier to archive old legacy checkouts.
- Fixed an issue with Legacy Checkouts which prevented reCAPTCHA from displaying
- Resolved an issue that gave the option for some guests to purchase a package product despite no available session timeslots
- Memberships
- Removed a code snippet from appearing inside the guest missing payment reminder email
- Corrected an issue that prevented membership codes from being applied after redemption dates were modified
- Enhanced the visual styling of instructions to guests within the membership details email
- Fixed an issue inside Venue Manager which caused the next payment date for memberships to be shown incorrectly
- Corrected a visual issue that caused the membership end-date to appear incorrectly when the cancelled membership had a minimum term applied
- Fixed a visual issue which made it so that the booking number did not align with the cancellation number whilst cancelling a membership
- Prevented additional membership and booking confirmation emails being unnecessarily sent to guests when tips were added or refunded to a membership booking
- Payments
- Enabled Bancontact and Payconiq for recurring membership payments within Belgium regions
- Fixed a visual issue that showed successful smart dunning payments as attempted status
- POS
- Resolved a problem that caused receipts to temporarily stop printing for session passes
- Fixed a typo on the modal window when adding modifiers to stock, "Modifiers" is now correctly spelt
- Individual tickets attached to group tickets now no longer show the full group booking price
- Fixed an issue which prevented package variations from showing if the variation session pass was flagged as "not for individual sale"
- Fixed a problem that prevented dockets from printing when a stock item was ordered as part of a package product
- Resolved a bug that prevented the payment method from showing on receipts if the payment method was bank transfer
- Fixed a bug that prevented forms from being closed
- Fixed a problem that prevented receipts from printing when a stock item was ordered as part of a party package
- Removed package products from appearing within POS if there is no valid sessions available
- Resolved an issue that prevented the till variance warning from appearing when closing the till via the cash calculator
- Fixed a display issue that prevented tabs from appearing within POS, when purchased alongside a membership
- Fixed a problem that caused modifiers to not show, regardless of the "Is required" product configuration
- Printing
- Fixed an issue that prevented tickets from printing upon completion of a split payment
- Resolved a challenge that prevented fully paid tabs from having a receipt printed
- Removed sales tax figures from appearing on tipping refund receipts
- Product settings - Added text clarification within Venue Manager when editing products that override images are only for POS
- Progressive Checkouts
- Enhanced the availability calendar to now display days of week in correct order based on region
- Optimized the time-picker experience for guests to promote guests to evenly create bookings throughout the day
- Updated progressive checkouts to better translate date and times
- Included a new TikTok Pixel tracker within progressive checkouts for guests adding payment information - "Add Payment Info"
- Fixed a bug which was causing Google Tag Manager to incorrectly multiply cart item price by cart quantity
- Resolved a display issue within embedded checkout implementations which made it appear as though selecting a date on the availability calendar did nothing
- Fixed a display issue which caused the addons page to appear blank after an addon was added to cart
- Resolved a problem that prevented bookings from being created via particular iPhone models
- Improved the checkout interface so that session time labels no longer overlap each other
- Fixed an issue that displayed session end time within the PDF ticket download despite the configuration being enabled to hide session durations
- Resolved a bug that caused the category bar to not appear when some guests first visited the page
- Enhanced progressive checkouts to now show additional form fields, similar to legacy checkouts
- Optimized the experience for guests when removing items from cart, navigating the guest back to the relevant date once an item is removed from cart
- Fixed an issue that incorrectly caused a "Call to Book" button to appear for products
- Fixed a visual problem that caused dates to not appear for guests whilst viewing a date-led checkout
- Overcame a challenge that caused tax to be incorrectly calculated for recurring payment bookings
- Resolved an issue that caused progressive checkouts to not show correct availability for party packages
- Fixed a display issue that caused session time options to repeat multiple times
- Resolved a bug that caused an add-on product to not appear in the checkout
- Fixed a problem that caused Gift cards to show an optional message box for the purchaser, despite being disabled in product settings
- Resolved a problem that prevented the calendar from automatically appearing when there is no availability
- Optimized date-led checkouts to show more options on the home page if no sessions during the upcoming week
- Fixed an issue that caused duplicated checkouts in Venue Manager when multiple users were simultaneously editing the checkout
- Resolved a bug that displayed the price from value, despite product settings
- Optimized the experience for alternative language guests to better translate progressive checkouts
- Optimized the experience for guests by enabling guests to remove items from cart via a delete button
- Wallets - Fixed an issue that enabled wallet purchases to be fully refunded despite having spent money from the wallet
Serve
- Gratuity - Fixed an issue with the automatic tip assignment rules
- Waivers
- Improved localization for date formats for different regions in waivers
- Resolved an issue with the language in waiver emails for customers using waiver translations
- Wristbands
- Enhanced user interface when assigning product exclusions to wristbands
- Improved validation to prevent products from being assigned to more than one wristband colour
Manage
- Booking agreements - Solved a challenge with some Booking Agreements not appearing in Venue Manager
- Bookings
- Resolved an issue causing some bookings order tabs to incorrectly show as blank
- Fixed a problem with resources deallocating for some bookings if the schedule was removed
- Expanded support for bookings on single booking resources with capacity 1
- Improved localization by adjusting the week start date based on region
- Forms - Resolved an issue with some files uploaded via forms not showing in Venue Manager
- HQ devices - Fixed a problem with HQ user permissions for HQ devices
- HQ products
- Resolved an issue preventing some HQ product prices from being adjusted
- Addressed a challenge with editing HQ products which aren't being sold
- HQ staff - Solved an issue with assigning new venues to HQ staff
- Invoices
- Resolved a problem with invoice tax calculations for partial payments
- Added a configuration option to allow itemized ticket PDF attachments to send itemized ticket QR codes instead of package QR code
- Memberships - Improved validation for membership payment frequencies
- Overbooking setting - Improved description for overbooking permissions settings to reduce confusion
- Party packages - Added resource capacity warning message when adding tickets in the POS
- Product settings - Fixed issue preventing some product settings from saving
- Recurring pass - Solved a challenge with recurring pass prices when creating bookings in Venue Manager
- Redeam - Improvement to stop sending ROLLER confirmation emails for bookings via Redeam
ROLLER Payment reports
- Fixed an issue where some transactions were incorrectly showing as $0
- Resolved temporary delay with ROLLER Payments reporting
Schedules & operating hours
- Fixed an issue with temporary hour exclusion dates
- Enhanced functionality to support session times starting at an offset time
- Mitigated an issue where schedules without colours couldn't be edited
- Improved localization support by displaying customizable session time formats
- Solved an issue with single-day schedules not displaying in the calendar
- Search - Resolved an issue with the Venue Manager booking search not working for some users with access to multiple parks
Subscription invoices - Fixed a problem preventing access to older ROLLER subscription invoices in Venue Manager
Market
- Discounts
- Fixed an issue that caused some memberships to discount stock items
- Resolved an issue that caused discount codes to behave inconsistently for stock within package products, which could result in an incorrect discount amount.
- Resolved a bug that caused discount codes not to abide by the discount codes restricted redemption dates
- Email Templates
- Fixed a bug that prevented the email testing modal window from being closed.
- Corrected a problem that caused links added within the email template editor to not appear as hyperlinks
- Emails - Fixed an issue that caused oversized logo images to appear when viewing the booking confirmation emails in Outlook.