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UpdateFix
a year ago

Platform Updates, Fixes and Enhancements

Sell

  • Gift Cards
    • Corrected an issue that prevented the purchase of Gift Cards when the gift card was to begin a validity period in the future
    • Enhanced the gift card search in venue manager
    • Fixed a bug that resulted in a cancelled or deleted gift cards to be used to purchase stock
    • Fixed a display issue for gift cards that made gift card values display incorrect currencies
  • Legacy Checkouts
    • Optimized language within Venue Manager to make it easier to archive old legacy checkouts.
    • Fixed an issue with Legacy Checkouts which prevented reCAPTCHA from displaying
    • Resolved an issue that gave the option for some guests to purchase a package product despite no available session timeslots
  • Memberships
    • Removed a code snippet from appearing inside the guest missing payment reminder email
    • Corrected an issue that prevented membership codes from being applied after redemption dates were modified
    • Enhanced the visual styling of instructions to guests within the membership details email
    • Fixed an issue inside Venue Manager which caused the next payment date for memberships to be shown incorrectly
    • Corrected a visual issue that caused the membership end-date to appear incorrectly when the cancelled membership had a minimum term applied
    • Fixed a visual issue which made it so that the booking number did not align with the cancellation number whilst cancelling a membership
    • Prevented additional membership and booking confirmation emails being unnecessarily sent to guests when tips were added or refunded to a membership booking
  • Payments
    • Enabled Bancontact and Payconiq for recurring membership payments within Belgium regions
    • Fixed a visual issue that showed successful smart dunning payments as attempted status
  • POS
    • Resolved a problem that caused receipts to temporarily stop printing for session passes
    • Fixed a typo on the modal window when adding modifiers to stock, "Modifiers" is now correctly spelt
    • Individual tickets attached to group tickets now no longer show the full group booking price
    • Fixed an issue which prevented package variations from showing if the variation session pass was flagged as "not for individual sale" 
    • Fixed a problem that prevented dockets from printing when a stock item was ordered as part of a package product
    • Resolved a bug that prevented the payment method from showing on receipts if the payment method was bank transfer
    • Fixed a bug that prevented forms from being closed
    • Fixed a problem that prevented receipts from printing when a stock item was ordered as part of a party package
    • Removed package products from appearing within POS if there is no valid sessions available
    • Resolved an issue that prevented the till variance warning from appearing when closing the till via the cash calculator
    • Fixed a display issue that prevented tabs from appearing within POS, when purchased alongside a membership
    • Fixed a problem that caused modifiers to not show, regardless of the "Is required" product configuration
  • Printing    
    • Fixed an issue that prevented tickets from printing upon completion of a split payment
    • Resolved a challenge that prevented fully paid tabs from having a receipt printed
    • Removed sales tax figures from appearing on tipping refund receipts
  • Product settings - Added text clarification within Venue Manager when editing products that override images are only for POS
  • Progressive Checkouts    
    • Enhanced the availability calendar to now display days of week in correct order based on region
    • Optimized the time-picker experience for guests to promote guests to evenly create bookings throughout the day
    • Updated progressive checkouts to better translate date and times
    • Included a new TikTok Pixel tracker within progressive checkouts for guests adding payment information - "Add Payment Info"
    • Fixed a bug which was causing Google Tag Manager to incorrectly multiply cart item price by cart quantity
    • Resolved a display issue within embedded checkout implementations which made it appear as though selecting a date on the availability calendar did nothing
    • Fixed a display issue which caused the addons page to appear blank after an addon was added to cart
    • Resolved a problem that prevented bookings from being created via particular iPhone models
    • Improved the checkout interface so that session time labels no longer overlap each other
    • Fixed an issue that displayed session end time within the PDF ticket download despite the configuration being enabled to hide session durations
    • Resolved a bug that caused the category bar to not appear when some guests first visited the page
    • Enhanced progressive checkouts to now show additional form fields, similar to legacy checkouts
    • Optimized the experience for guests when removing items from cart, navigating the guest back to the relevant date once an item is removed from cart
    • Fixed an issue that incorrectly caused a "Call to Book" button to appear for products
    • Fixed a visual problem that caused dates to not appear for guests whilst viewing a date-led checkout
    • Overcame a challenge that caused tax to be incorrectly calculated for recurring payment bookings
    • Resolved an issue that caused progressive checkouts to not show correct availability for party packages
    • Fixed a display issue that caused session time options to repeat multiple times
    • Resolved a bug that caused an add-on product to not appear in the checkout
    • Fixed a problem that caused Gift cards to show an optional message box for the purchaser, despite being disabled in product settings
    • Resolved a problem that prevented the calendar from automatically appearing when there is no availability
    • Optimized date-led checkouts to show more options on the home page if no sessions during the upcoming week
    • Fixed an issue that caused duplicated checkouts in Venue Manager when multiple users were simultaneously editing the checkout
    • Resolved a bug that displayed the price from value, despite product settings
    • Optimized the experience for alternative language guests to better translate progressive checkouts
    • Optimized the experience for guests by enabling guests to remove items from cart via a delete button
  • Wallets - Fixed an issue that enabled wallet purchases to be fully refunded despite having spent money from the wallet

Serve

  • Gratuity - Fixed an issue with the automatic tip assignment rules
  • Waivers
    • Improved localization for date formats for different regions in waivers
    • Resolved an issue with the language in waiver emails for customers using waiver translations
  • Wristbands
    • Enhanced user interface when assigning product exclusions to wristbands
    • Improved validation to prevent products from being assigned to more than one wristband colour

Manage 

  • Booking agreements - Solved a challenge with some Booking Agreements not appearing in Venue Manager
  • Bookings
    • Resolved an issue causing some bookings order tabs to incorrectly show as blank
    • Fixed a problem with resources deallocating for some bookings if the schedule was removed
    • Expanded support for bookings on single booking resources with capacity 1
    • Improved localization by adjusting the week start date based on region
  • Forms - Resolved an issue with some files uploaded via forms not showing in Venue Manager
  • HQ devices - Fixed a problem with HQ user permissions for HQ devices
  • HQ products
    • Resolved an issue preventing some HQ product prices from being adjusted
    • Addressed a challenge with editing HQ products which aren't being sold
  • HQ staff - Solved an issue with assigning new venues to HQ staff
  • Invoices 
    • Resolved a problem with invoice tax calculations for partial payments
    • Added a configuration option to allow itemized ticket PDF attachments to send itemized ticket QR codes instead of package QR code
  • Memberships - Improved validation for membership payment frequencies
  • Overbooking setting - Improved description for overbooking permissions settings to reduce confusion
  • Party packages - Added resource capacity warning message when adding tickets in the POS
  • Product settings - Fixed issue preventing some product settings from saving
  • Recurring pass - Solved a challenge with recurring pass prices when creating bookings in Venue Manager
  • Redeam - Improvement to stop sending ROLLER confirmation emails for bookings via Redeam
  • ROLLER Payment reports

    • Fixed an issue where some transactions were incorrectly showing as $0
    • Resolved temporary delay with ROLLER Payments reporting
  • Schedules & operating hours

    • Fixed an issue with temporary hour exclusion dates
    • Enhanced functionality to support session times starting at an offset time
    • Mitigated an issue where schedules without colours couldn't be edited
    • Improved localization support by displaying customizable session time formats
    • Solved an issue with single-day schedules not displaying in the calendar
  • Search - Resolved an issue with the Venue Manager booking search not working for some users with access to multiple parks
  • Subscription invoices - Fixed a problem preventing access to older ROLLER subscription invoices in Venue Manager


Market

  • Discounts
    • Fixed an issue that caused some memberships to discount stock items
    • Resolved an issue that caused discount codes to behave inconsistently for stock within package products, which could result in an incorrect discount amount.
    • Resolved a bug that caused discount codes not to abide by the discount codes restricted redemption dates
  • Email Templates
    • Fixed a bug that prevented the email testing modal window from being closed.
    • Corrected a problem that caused links added within the email template editor to not appear as hyperlinks
  • Emails - Fixed an issue that caused oversized logo images to appear when viewing the booking confirmation emails in Outlook.