Platform Updates, Fixes And Enhancements
Sell
- Bookings: Rounding issue resolved for one-cent booking payment discrepancies.
- Dockets: Dockets now correctly display the correct number of modifiers per item when there are many of the same items in an order.
- Groupon: Groupon payment method now logs all voucher IDs, not just the first.
- Memberships
- Fixed an issue that caused a recurring payment to charge whilst the membership was in a pending cancellation request status.
- Resolved a bug that prevented a membership from expiring prematurely.
- Expired memberships no longer block redemption of current valid memberships.
- Mobile F&B Checkout
- Table number prompt removed for pickup-only F&B checkouts.
- Fixed display of & character in F&B checkout.
- Fixed intermittent double printing of F&B receipts.
- Online Accounts
- Editing bookings via online accounts no longer triggers incorrect warnings.
- Fixed issue that caused an error to display when guests updated party package bookings via online accounts.
- Resolved a problem that resulted in a guest not being prompted for additional payment when adjusting their booking.
- Online checkout
- Fixed an issue where resources were not assigned in some bookings.
- Fixed a display issue where product-tax information was appearing incorrectly (whilst still charging accurately).
- Minimum guest count now displays correctly in collapsed package view.
- CX3 now applies the correct quantity of forced add-on tickets when purchasing group tickets.
- When editing party package products, you can arrange the order of inclusions. This ordering is reflected in the online checkout.
- Add-on products can be configured as forced-inclusion, with option to remove from cart in Progressive Checkout.
- Guests can no longer book sessions past the sales cut-off time in online checkout.
- Fixed an issue where the membership validity was noted as "Valid from today" despite the membership starting in the future.
- POS
- Fixed issue where folder view navigation caused the POS to break.
- Resolved a bug that caused product names to shorten when the POS tile displayed an image.
- Cleaned up the automatic log-out configurations for enhanced usability.
- Added a new log-out button on the POS main menu screen.
- Stock products automatically flag as redeemed when printed to a docket-printer, or KDS device.
- Fixed bug where POS device selection had to be clicked twice to activate.
- Fixed an issue where POS templates could not be created from devices.
- Products
- Packages are enhanced to allow guests to choose from a range of stock-options, instead of strict stock inclusions. These options can be selected in Online Checkout and POS for guests.
- Stock products can now be identified as F&B-specific.
- Receipts
- Fixed an issue blocking receipts from printing if the table-number input had letters included.
- Resolved an issue where POS tax invoices were not accurately calculating tax based on discounts.
- Cloud-printed receipts now show payment details consistently.
- Role permissions: A new role permission has been created to block removing products from bookings. A manager pin can be used to override this.
- Tipping
- Tips can now be configured to collect on pre-tax amounts.
- Tips can be configured to suggest amounts based on prior payments - such as deposits on parties.
Serve
- Memberships: Fixed issue where booking agreements were detaching from membership products.
- Wristbands: New option to use Booking ID in place of Guest Name for Wristbands.
- Waivers
- Fixed a display issue with updates to Waiver HTML displaying incorrectly.
- Fixed a display issue with waiver holder dropdown, that occurred at certain zoom levels.
Market
- Localisation: Fixed a missing translation for GX Score incentive messages.
- Online checkout
- Fixed an issue with auto-redemption of discounts within Online Checkout.
- Fixed an issue with the incorrect booking total displaying after guest details were entered.
Manage
- Packages: Sales availability for packages no longer defaults to an unexpected date.
- Party Packages
- Resolved issue preventing a single additional guest from being added to a party package when inclusions are set to "round down."
- Party package inclusions can now include different products, no limited to variations of a single product.
- Support for Party Packages & Session passes to fully book out multi-booking resources for exclusive hires.
- Role permissions: New permission added to allow capacity blocking without requiring resource management permissions.
- Products
- Fixed issue where product adjustments caused them to disappear from POS/API.
- Fixed bug where resource field wasn’t saving for newly created add-on products.
- Schedules: Fixed issue where excluded dates were not saving after confirming conflicting schedules in the calendar.
Groups
- Discounts
- New option during creation of Discounts to select 'Venue Tags', within HQ.
- Fixed an issue where discounts would be duplicated during sync between HQ and Controlled Venues.
- Fixed an issue where if "All Products (excluding gift cards)" were selected, venue selection would be restricted.
- Gift Cards
- Gift Card refunds may now be processed onto any gift card within the same group, even if it was purchased at a different venue.
- Gift Cards can now be setup, sold, searched for, and redeemed across a group seamlessly.
- Permissions: Fixed an issue with staff roles failing to sync and transfer to Playgrounds.
- Products
- Create and manage stock modifiers from the HQ, and sync changes to Controlled Venues.
- Fixed an issue where stock would not display 0 when the inventory is depleted.
- HQ
- Fixed an issue in HQ where the learn more link for online checkout went to an incorrect page.
- Fixed an issue with error message clarity around the creation of HQ Staff users.
- Improved HQ Venue Selector to be scrollable.
- Fixed an issue where newly created package variations would not display correctly for Controlled Venues.
- Fixed an issue where HQ Controlled Venues would in some cases have duplicated schedules.
- Fixed an issue where staff for HQ lacked permissions for bookings within controlled venues.
Integrations
- Guest records: Guest records now have a "tax identification number" field available.